Territory Services Manager
Washington D.C. Metro Area
Services manager responsible for overall services sales, delivery management, services contract negotiations, revenue forecasts and actuals, and people management for Central, Northeast, and Mid-Atlantic US customers. Overall responsibility of engagement delivery using Red Hat and third-party technologies, including tactical installations and configurations of Red Hat technologies, full lifecycle development of custom solutions, legacy modernization, technical due diligence assessments, cloud migration and enablement, and other custom solutions. Provide scoping, architecture, technology demonstrations, discovery workshops, and other pre-sales activities. Collaborate closely with Red Hat sales, support, and engineering on aligning Red Hat technologies with implemented solutions and customer satisfaction. Negotiate services contracts and master services agreements between Red Hat and end customers. Constant interaction with internal Red Hat legal, finance, and other supporting departments on contracting, hiring and staffing, professional development, consultant training, and other supporting requirements. Work with Red Hat partners on strategic and tactical alignment for contracting, cross-selling, and delivering to shared customers. Manage team of senior infrastructure, middleware, and service delivery managers.