Badonna Lilly Email & Phone Number

United States

Lancaster, Pennsylvania

Eurofins Pharmaceuticals

Greater Philadelphia Area

209 Room property with over 35,000 square feet of function space.-Increasing all catering only market segments by implementing strategic plans and actions, concentrating on solicitation efforts, regaining alienated clientele, creating awareness on-line and from community engagement.-A primary focus on increasing group impact on catering by clearly identifying needs, accurately qualifying each function, and introducing expanded services required to ensure customer satisfaction for such events as trade shows, corporate meetings, and pharmaceutical programs.

Regional

GF Management is a twenty-six year old hospitality company that specializes in hotels, resorts, golf courses and other related hospitality assets. Additional areas of expertise include catering facilities, waterparks, casinos, convention centers, and event venues ranging from 20,000 to over 100,000 square feet of function space.Corporate Director of Weddings-Empowered in roles of Task Force DOS, DOC, Wedding Specialist, Sales Manager, Convention Services and Catering Sales Manager positions 95% of the time traveling throughout portfolio with primary focus on Catering at such brands as Hilton, Radisson, Sheraton, Crowne Plaza, Westin, and Marriott. Interviewed, hired, and executed on-boarding and training for all of these positions throughout portfolio.-Increased market share and revenues from wedding business for a portfolio of over 100 hotels in markets across the United States by analyzing trends, identifying new opportunities and by negotiating corporate discounts for entire portfolio with such organizations as The Knot, WeddingWire, Mywedding.com, Maharani Weddings, and Social Tables.-Developed and presented PowerPoint Presentations for various trainings in group settings at multiple company-wide educational sessions known as GF Universities conducted several times annually.DoubleTree Suites Philadelphia West, Plymouth Meeting, PADirector of Catering253 Room all-suite property with over 8,000 square feet of function space-Increased overall catering revenues by 20% from 2011 to 2012, exceeding budget by 16%.-Contracted and detailed all Corporate and Pharmaceutical Meetings and Conferences for Top Accounts and planned all Larger Events, while increasing Guest Satisfaction Scores to exceed Brand Standards.-Led sales team to increasing number of weddings by 150%, with an average check increase of $6 per person.

Philadelphia, Pa

Hired to turn around an under-performing sales staff, increase guest satisfaction, revenue production and top line sales revenues. Implemented strategic plans and actions to increase brand awareness in both the transient and group markets, focus solicitation efforts, measure results, engage in community, assign responsibility and accountability, regain alienated clientele, capture market share and generate revenues.297 Room property with over 15,000 square feet of function space-Increased rooms revenue by 23% and catering revenue by 40% in one year.-Converted property from a manual operation to Delphi Operating System; creating contracts, banquet event orders, checks, group resumes, etc.-Created and prioritized reports in Market Vision for Pace, Goals, Market Segments, GRC in order to properly report revenue, which assisted in evaluating and developing a precise marketing plan to increase future revenues.

Camden, Nj

-Responsible for all aspects of resource development including the development and execution of workplace giving, major gifts, corporate relations, and planned giving. Built and maintained constituent relationships; developed and executed growth, retention and acquisition strategies for a portfolio of accounts; recruit, train and managed volunteers; plan and coordinate engagement opportunities, including the planning and implementation of annual fundraising campaigns. -Developed strong public speaking skills.-Position required strong verbal, written and oral communication skills. Ability to recruit, train and successfully manage volunteers in order to achieve fundraising goals and the ability to network and partner with all stakeholders including a broad and diverse representation of community organizations. -Skilled in multi-tasking, meeting deadlines and performing under pressure and the ability to work both independently and in a team environment. Managed relationships with community partners, community investors and community programs. Ability to effectively lead, inspire mentor and develop a goal-oriented culture. Involved with volunteer recruitment, Live United, Day of Caring and Day of Action. -Performed presentations to major corporations such as UPS, DRPA, Ford, etc. on the power of giving, advocating, and volunteering; focusing on what it means to Live United.-Managed entire Loaned Executive Training Program; developed Training Program on service standards, appointment setting, handling objections and securing donations that is still in use today. 'Badonna's Boot Camp' -One Week Training Class

Philadelphia, Pa

331 Room property with over 12,000 square feet of function space-Responsible for booking and detailing over $1 million in corporate, pharmaceutical, and association meetings annually.-Increased number of weddings from 12 in 2001 for just over $100,000 in revenue to over 60 weddings held in 2005, which produced over $1,000,000 in revenue.

Daniels, Wv

The Resort at Glade Springs offers one of the most sought-after wedding reception sites in West Virginia, with a breathtaking backdrop of natural beauty that specializes in making dreams a reality. It's scenic 4,100-acre property provides the perfect West Virginia wedding location for any eventwith both indoor and outdoor sites that provide spectacular views and unique settings for 20 to 300 guests. I had the pleasure of working at this resort as the Director of Catering and handled all Corporate and Social Catering, including Weddings. I created new Wedding Packages that made it easy to plan the Wedding Weekend, which truly took place at this resort, not just the Wedding Day... providing luxury accommodations, golf, tennis, Spa Orange, biking and walking trails and a Ski Resort....making planning the entire Wedding Weekend from the Rehearsal Dinner to the Farewell Breakfast something to have and to hold!412 Room resort with over 32,000 square feet of function space Led a 7-person team to exceed budget by 130% by conducting a thorough comp set analysis which led to developing new wedding packages, revising entire banquet menu, holding on-site bridal shows, and participating in local shows. Marketed to a whole new clientele, bringing in new business and stealing market share.

Cherry Hill, Nj

400 Room hotel with over 43,000 square feet of function space Increased revenue by 160% in first year. Contracted and detailed all corporate and pharmaceutical catering while exceeding guest satisfaction scores.

Center City, Philadelphia

150 Room Four Star/ Four Diamond Property with over 4,000 square feet of function space Identified and contracted groups with 10 rooms or less with or without meeting space, exceeded goals by 110%.

Myrtle Beach, South Carolina Area

Internship for Degree