Sandy Solbrig Email & Phone Number

Leola, Pa

Apex Events provides custom hotel programs to sports tournament directors, event planners and convention managers. Our services include hotel selection, contract negotiation, and fully customized online hotel reservation system using state of the art software. We make it easy for your attendees to reserve their room online which improves group performance and attendee satisfaction. Our services allow you to focus on your event and while offering your attendees the best hotels at the best price.… Show more Apex Events provides custom hotel programs to sports tournament directors, event planners and convention managers. Our services include hotel selection, contract negotiation, and fully customized online hotel reservation system using state of the art software. We make it easy for your attendees to reserve their room online which improves group performance and attendee satisfaction. Our services allow you to focus on your event and while offering your attendees the best hotels at the best price. Contact Apex Events to find out how we can help you with your next convention, conference, or sports tournament. Email info@apex-events.com Show less

Lancaster, Pennsylvania Area

**January 2009--PA Dutch Country CVB/ Discover Lancaster took over the Lancaster County Reservation Center from Greater Lancaster Hotel/ Motel Association.• Answering incoming calls• Reservations—Leisure, Group Tours, County-Wide Events (ie: Conventions or Large Sports events)• Handle Customer Complaints• Train new employees on policies, reservation system, local area• Train new Discover Lancaster Lodging members and new employees at the property on the Reservations… Show more **January 2009--PA Dutch Country CVB/ Discover Lancaster took over the Lancaster County Reservation Center from Greater Lancaster Hotel/ Motel Association.• Answering incoming calls• Reservations—Leisure, Group Tours, County-Wide Events (ie: Conventions or Large Sports events)• Handle Customer Complaints• Train new employees on policies, reservation system, local area• Train new Discover Lancaster Lodging members and new employees at the property on the Reservations Center Systems and policies• Request inventory from lodging members for the Event and forward the report created to the Event Planner• Create the event in the Reservation System including website design for the events’ attendees to make reservations• Off-site Staffing for Convention—Request volunteers to help work the event, gather local helpful information for attendees, answer any questions that come up• Create monthly Staffing schedule for department• Assign tasks to other staff members• End of Month Reports• Data Entry Show less

Lancaster, Pennsylvania Area

• Front Desk Task• Reservation and incoming calls• Data Entry• Group Sales Report• Updating System

Lancaster, Pennsylvania Area

• Reservations• Answering Incoming Calls• Reconcile Travel Agent Commissions• Enter Group Rooming List• Data Entry

Lancaster, Pennsylvania Area

* Arranging flights, insurance and accommodation* Using a booking system to secure holidays* Book any of the day or overnight trips that Red Lion Bus Company had scheduled. Walk ins or over the phone* Collecting and processing payments* Advising clients on travel arrangements, e.g. visas and passports* Sending out tickets to clients* Keeping clients up to date with any changes* Dealing with complaints or refunds

Littiz, Pa

* Arranging flights, insurance and accommodation* Using a booking system to secure holidays* Collecting and processing payments* Advising clients on travel arrangements, e.g. visas and passports* Sending out tickets to clients* Keeping clients up to date with any changes* Dealing with complaints or refunds

Lancaster, Pennsylvania Area

• Greet guests and patrons as they arrive• Ask if guests have a prior booking• Manage the registration process• Ask for identification and ensure that the provided credentials are accurate• Handle guest check-ins and check-outs appropriately• Operate hotel switchboard, take calls and provide information and transfer calls• Manage accurate accounting of all rooms• Provide guests with room keys and call for bellboys• Take reservations over the telephone, through… Show more • Greet guests and patrons as they arrive• Ask if guests have a prior booking• Manage the registration process• Ask for identification and ensure that the provided credentials are accurate• Handle guest check-ins and check-outs appropriately• Operate hotel switchboard, take calls and provide information and transfer calls• Manage accurate accounting of all rooms• Provide guests with room keys and call for bellboys• Take reservations over the telephone, through emails and in person• Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions• Refer guests to appropriate departments to resolve complaints or provide suggestions• Compute bills and take payments• Provide guests with directions around the hotel• Contact housekeeping and maintenance departments when a problem is reported• Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift Show less