Client Partner For Customer Analytics
CurrentLead analytics consulting engagements for clients in retail and healthcare sector. Involved in design and execution of advanced analytics solutions for revenue generation / expense minimization through data driven analytics and modeling.Worked on different areas of customer life cycle including acquisitions, Customer Life Time Value, X-Sell & Up-Sell, RFM segments, retention etc. Worked on analytics solutions to understand consumer behavior and preferences. Developed CX… Show more Lead analytics consulting engagements for clients in retail and healthcare sector. Involved in design and execution of advanced analytics solutions for revenue generation / expense minimization through data driven analytics and modeling.Worked on different areas of customer life cycle including acquisitions, Customer Life Time Value, X-Sell & Up-Sell, RFM segments, retention etc. Worked on analytics solutions to understand consumer behavior and preferences. Developed CX analytics solution using transactional, observational and customer satisfaction data to solve customer experience issues.Managed new business at on-boarding stages and worked towards developing the relationship into long term strategic partnerships / retainer engagements. Show less