Beth Ann Goodwill Email & Phone Number

Northern California

• Cultivate relationships with individuals and organizations interested in joining or partnering with our organization.• Utilize various communication channels, including social media, email campaigns, and networking events, to promote membership opportunities.• Collaborate with marketing and communications team to create compelling materials and messaging to attract potential members.• Serve as the primary point of contact for current members, addressing inquiries, resolving issues, and providing support.• Develop and manage member benefit programs, ensuring they align with the needs and interests of our membership base.• Coordinate member events, workshops, and networking opportunities to foster engagement and community-building among members.• Collect and analyze feedback from members to continuously improve the quality of services and offerings.• Assigned to manage the budget and fiscal procedures including invoices, payment requests, and reconciliation of revenue and expenses related to the membership program.• Represent the organization at external events and meetings to promote partnership through our suite of capacity building resources including but limited to membership, consulting, and learning & leadership programs.

Western U.S., Asia-Pacific

Subject expert for five product service groups to libraries, museums, and archives in the Western U.S. and Asia-Pacific.• On-pace to exceed annual sales goal with an increase over the previous year’s results. • Consecutive sales acquired through assessing client needs and project goals, effectively positioning brand offerings to best assist with project development, from price quoting to contract execution. Average project sales cycle of 6 – 24 months in the librarianship industry.• Maintain, forecast, and analyze territory sales information by utilizing Salesforce CRM and providing marketing feedback in weekly, monthly, and quarterly reporting. • Partner with product owners to ensure– timely delivery of project samples, pricing quote reviews, and respond to client feedback by presenting technical information to all stakeholders.

Carbon Valley Regional Library, Firestone Co

Welcomed and engaged customers to assess and meet their needs.• Connected patrons to resources in the community, created library accounts and issued library cards, collected and processed fines, provided tours of the library, and promoted events and programs.• Planned, executed, and evaluated programs and outreach events to serve community focus partners: adult learners, seniors, families with school-age children, and independent businesses. These events included community fairs, farmers markets, and back-to-school days. These included book clubs, author and music events, educational training. • Participated in district-wide teams focused on readers advisory, teen-space renovations, and collection maintenance/execution policies and updates.

Wright Farms

Identified customer needs and utilized tools, resources, and materials to help meet their goals.• Connected patrons to resources in the community, created library accounts and issued library cards, collected and processed fines, provided tours of the library, and communicated events and programs to raise interaction. • Led technology instruction for patron access to various media, integral to their interaction with the library: accessing the online catalog, using databases effectively, operating computer programs effectively, completing internet searches and e-mailing, and utilizing print, scanning, and faxing resources.

Led a team of forty-five employees in the daily operations of a national bookstore with annual sales exceeding $8 million a year. • Met this statistic by practicing and teaching how to meet customer satisfaction and merchandise and present materials effectively. Training was held at a district level with regular visits to stores as a Field Trainer. • Managed scheduling, payroll, and expenses as well as sales, human resources, and inventory control. • Assisted field HR staff with 2-3 day management seminars for newly promoted managers, sessions ranging up to thirty-five attendees at once. These seminars touched on the principles of leadership, how to drive results, and how to effectively manage human resources.

Certificate, Wine Studies

The Wine Studies: Wine Hospitality and Direct Marketing Certificate of Achievement prepares students with skills such as serving wine.

Bachelor Of Science, Organizational Leadership, Public & Nonprofit Management

Psychology