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Jakarta, Indonesia

Jakarta, Indonesia

id/x Partners has been assisting financial services institutions by utilizing data analytics and decisioning (DAD) solutions, integrated risk management, marketing expertise, AI/ML, decisioning automation, profit optimization, analytics-CRM, and in-house domain expertise.As client based company, I have worked on several projects:RM Tools Project• Guided and addressed users on System Integration Testing (SIT) and User Acceptance Testing (UAT) both functional and technical in web and mobile (iOS main) application.• Executed and organized queries and store procedures using Oracle DB/DBeaver for functional or business needs.• Operated, assisted, and reported performance test using Apache JMeter.• Deployed new images/patches using Red Heat OpenShift Container Platform.• Maintained, tested, and solved integration services in application such as Dukcapil, AML, DHN, and SLIK.Fraud Advisory Project• Supported, researched, and created phase 1 & 2 deliverables documents.• Analyzed, addressed, and assembled business requirements regarding data and technology recommendations.• Created 3 alternative solutions in system capabilities for enterprise fraud management based on industry analysis.

Jakarta, Indonesia

Sampingan is a collection of workforce solutions, brand and customer management services, and workforce management systems to help businesses scale at lightning speed at a fraction of the cost.As Project Management Officer, I have responsibilities to:• Managed fulfillment, operations, and communicated project updates to 10 clients with various industries such as e-commerce, quick commerce, food, and beverages with over 30 projects and 1000+ manpower.• Planned and ensured the fulfillment of each project’s needs and requirements such as data insight, data collecting, and inquiries by solving 100+ tickets.• Delivered reports for internal team (commercial and operations) and clients in daily, bi-weekly, or weekly alignment.

Jakarta, Indonesia

As Operations Analyst, I have responsibilities to:• Crafted playbook/guidelines in the form of work instructions in order to process transformation and standardized operations in sourcing, screening, and onboarding streams.• Participated in training and/or showcase to 3 streams regarding new work instructions. • Led and monitored sourcing agent on the biggest project in Sampingan with 4 initiative through recalling agents, KOL, Facebook, and referral program.

Jakarta, Indonesia

As Operations Analyst Intern, I have responsibilities to:• Conducted analysis on operations process effectiveness and efficiency in 3 functions, 14 streams, and 50+ tasks with 51% completion rate in regards to supporting and/or achieving company OKR.• Assisted with mapping business process flow, document inputs, and outputs. Identify areas for improvement, as well as providing a competitive benchmarking on operations process.• Sourced inorganic agents with scrapping data info of 18 KOL in a specific area at Jabodetabek. • Led and troubleshooting 2 daily workers for validating 1000+ applicants guided by mini-SOP in project couriers.• Directed and reported 4 agents to gather agent persona with FGD for retaining active agents in courier workers.

Bandung, West Java, Indonesia

As Operations Support Intern, I have responsibilities to:• Built and integrated a database of 1800+ data of raw material, work in process, and the menu itself including the unit of measurement of each form item into the point of sales operation cashier system in 12 outlets less than 3 weeks.• Increased estimate input process on cashier operation 33% faster than before. Designed standard operation procedure and module for transferred knowledge to 100+ outlet crew in 4 different positions which are cashier, server, kitchen, and cooker.• Improved well-organized plot as a person in charge of stock opname in 12 outlets with 120 brands for inventory and warehouse necessary.• Assisted and re-organized warehouse relocation with priorities in forecasting and partnership with vendors and suppliers.

Bachelor'S Degree, Business/Managerial Economics, 3.76 / 4

Concentration in Human Resource Management • Pengenalan Kehidupan Kampus Bela Negara dan Pengembangan Karakter Bagi Mahasiswa Baru 2017 •.

Data Science

Data Science Bootcamp Batch 20 Most Outstanding Student in Final Project

Education record

• Vice Chair of Student Council period 2014-2015 • Young member of Perhimpunan Penempuh Rimba dan Pendaki Gunung (PPRPG) GIDEON •.