Project Manager
• Ensured customer satisfaction while resolving contractual and technical issues of customer compliance with all required regulations in Canada and USA.• Facilitated and conducted pre-production meetings to ensure vehicle and contract specifications are well defined as well as ensuring budget preparation, deployment of resources are optimized.• Managed and initiate customer / product improvement projects in a matrix environment.• Responsible for the… Show more • Ensured customer satisfaction while resolving contractual and technical issues of customer compliance with all required regulations in Canada and USA.• Facilitated and conducted pre-production meetings to ensure vehicle and contract specifications are well defined as well as ensuring budget preparation, deployment of resources are optimized.• Managed and initiate customer / product improvement projects in a matrix environment.• Responsible for the timeliness, completeness and accuracy in fulfilling the contractual requirement, participated in the approved equals process and execution of efficient processes related to contract administration.• Established processes and developed procedures while coaching and mentoring the engineering group.• Achieved and established effective working relationships with Original Equipment Manufacturers, Engineering, Procurement, and transit operators.• Acted also as technical liaison between sales, engineering and manufacturing ensuring customer satisfaction and monitoring project creep.• Managed Continuous Improvement projects related to manufacturing facility and product improvement, keeping safety and cost as high priority. Show less