• Ensured customer satisfaction while resolving contractual and technical issues of customer compliance with all required regulations in Canada and USA.• Facilitated and conducted pre-production meetings to ensure vehicle and contract specifications are well defined as well as ensuring budget preparation, deployment of resources are optimized.• Managed and initiate customer / product improvement projects in a matrix environment.• Responsible for the… Show more • Ensured customer satisfaction while resolving contractual and technical issues of customer compliance with all required regulations in Canada and USA.• Facilitated and conducted pre-production meetings to ensure vehicle and contract specifications are well defined as well as ensuring budget preparation, deployment of resources are optimized.• Managed and initiate customer / product improvement projects in a matrix environment.• Responsible for the timeliness, completeness and accuracy in fulfilling the contractual requirement, participated in the approved equals process and execution of efficient processes related to contract administration.• Established processes and developed procedures while coaching and mentoring the engineering group.• Achieved and established effective working relationships with Original Equipment Manufacturers, Engineering, Procurement, and transit operators.• Acted also as technical liaison between sales, engineering and manufacturing ensuring customer satisfaction and monitoring project creep.• Managed Continuous Improvement projects related to manufacturing facility and product improvement, keeping safety and cost as high priority. Show less

• Responsible for setting up the team, deploying resources, client-facing interaction and liaison with both technical and non technical teams, as well as contributing creative guidelines.• Creating and negotiating contracts for overhauling, servicing of linear induction motors (traction motors, generators for Mass Transit, Wind Energy, Industrial etc).• Creating and negotiating contracts for contract-manufacturing electrical rotating machines and linear induction motors.• Anticipate… Show more • Responsible for setting up the team, deploying resources, client-facing interaction and liaison with both technical and non technical teams, as well as contributing creative guidelines.• Creating and negotiating contracts for overhauling, servicing of linear induction motors (traction motors, generators for Mass Transit, Wind Energy, Industrial etc).• Creating and negotiating contracts for contract-manufacturing electrical rotating machines and linear induction motors.• Anticipate and plan for any future business risk or challenges.• Business development to cover all potential aspects of increasing market share of the business as well as retention of accounts under management.• Lead the bid department (RFQ/RFI) through all phases of Bid Rollout including cost analysis, planning, vendor selection and bid acquisition including preparation and presentation of bid proposals to customers.• Responsible for administration of contractual insurance, bonding, warranty, escrow and other contract requirements (e.g. Buy America, Buy Canada).• Ensured customer satisfaction while resolving contractual and technical issues of customer compliance with all required regulations in Canada, USA, Europe & Asia.• Creating coaching aids, technical and sales presentations, opportunity reports, and developing graphics in proposals. Committed to ensure undertaken projects are on schedule, on time and under budget while meeting the expected deliverables. Show less

Implement action plans to ensure individual and team revenue goals are achieved Manage an existing portfolio of mature relationships and identify opportunities to enhance market share by cross selling products and services.Develop market share and key relationships through self generated business development activitiesExcellent product knowledge and technical expertise in order to generate, structure and execute opportunities with large corporate clientsBudget, plan… Show more Implement action plans to ensure individual and team revenue goals are achieved Manage an existing portfolio of mature relationships and identify opportunities to enhance market share by cross selling products and services.Develop market share and key relationships through self generated business development activitiesExcellent product knowledge and technical expertise in order to generate, structure and execute opportunities with large corporate clientsBudget, plan, prioritize, propose, present, manage and direct custom client projects and internal product, service and process improvement project based on client / market requirements.Responsible for project planning, budgets, vendor management, TCO (Total Cost Ownership) models, and working with other groups and vendors.Managed, through a team (team of in-house developers (.Net, XML, HTML, Flash, and Silverlight) and off-shore contractors), the development and implementation of a web based course-ware authoring tool for creating e-learning courses, Google like search engine, within their domain for a publishing company.Support key business projects by providing expert advice on Risk Mitigation while anticipating and planning for any future business risk or challenges.Business development to cover all potential aspects of increasing market share of the business as well as retention of accounts under management.Organize and manages virtual teams, develop bid strategy, analyse RFPs and conduct process evaluation and training. Maintain control and provide input for project charter, requirements, business case and cost benefit. Ensure adherence to proper protocols for escalation of all projects.Adept at creating coaching aids, technical and sales presentations, opportunity reports, and developing graphics in proposals. Committed to ensure undertaken projects are on schedule, on time and under budget while meeting the expected deliverable. Show less

• Lead the bid department (RFQ/RFI) through all phases of Bid Rollout including cost analysis, planning, vendor selection and bid acquisition including preparation and presentation of bid proposals to customers• Responsible for administration of contractual insurance, bonding, warranty, escrow and other contract requirements (e.g. Buy America).• Ensured customer satisfaction while resolving contractual and technical issues of customer compliance with all required regulations in Canada… Show more • Lead the bid department (RFQ/RFI) through all phases of Bid Rollout including cost analysis, planning, vendor selection and bid acquisition including preparation and presentation of bid proposals to customers• Responsible for administration of contractual insurance, bonding, warranty, escrow and other contract requirements (e.g. Buy America).• Ensured customer satisfaction while resolving contractual and technical issues of customer compliance with all required regulations in Canada and USA.• Facilitated and conducted pre-production meetings to ensure vehicle and contract specifications are well defined as well as ensuring budget preparation, deployment of resources are optimized.• Responsible for the timeliness, completeness and accuracy in fulfilling the contractual requirement, participated in the approved equals process and execution of efficient processes related to contract administration.• Established processes and developed procedures while coaching and mentoring the engineering group• Achieved and established effective working relationships with Original Equipment Manufacturers, Engineering, Procurement, and Construction organizations and transit operators.• Acted also as technical resource to the sales & service department for any field issues or product improvements. Show less

• Provided technical expertise during the bid process to the sales & marketing department.• Managed all aspects of all the electrical & electronic design of all of our transit line including schematics, wiring diagrams and all programming required for the multiplex systems.• Managed all aspect of the contract from technical reviews, resource management, scheduling, interactions with the customer, design reviews, support to production during prototyping and final assembly.• Acted… Show more • Provided technical expertise during the bid process to the sales & marketing department.• Managed all aspects of all the electrical & electronic design of all of our transit line including schematics, wiring diagrams and all programming required for the multiplex systems.• Managed all aspect of the contract from technical reviews, resource management, scheduling, interactions with the customer, design reviews, support to production during prototyping and final assembly.• Acted also as technical resource to the service department for any field issues or product improvements.• Approved all the technical publications requirements for the transit line as a whole. • Assisted in design of new hybrid buses from concept to production.• Managed 27 resources (design, service & production engineers) to handle 4 different commercial products.• Well versed with all types of electronic engines, transmissions, ABS and hybrid Power-Tran systems in addition of all communication protocols (CAN - J1939) etc.• Developed and implemented projects to standardize interface panels, electrical harnesses, and converting relay base to multiplex PLC systems.• Oversaw operations, production and planning for manufacturing & service departments, improving department efficiency by 18%.• Optimized electrical design procedures at all company facilities to ensure effective performance, manufacturing quality, ease of installation, safety and adherence to Canadian and US regulatory requirements. • Supervised all electrical systems and system integration in buses, R&D and testing.• Implemented changes achieving corporate growth of 9% and saving the organization hundreds of man-hours both in production and service departments.• Achieved and established effective working relationships with Original Equipment Manufacturers, Engineering, Procurement, and Construction organizations and transit operators. Show less

• Supervised maintenance, troubleshooting, and repair of over 2000 pieces of sophisticated POS / POP both fixed & mobile revenue ticketing equipment.• Managed installation, testing and commissioning of all electrical equipment at various GO Transit sites (i.e. train stations and other office / maintenance buildings).• Maintained all electrical and electro-mechanical equipment at various facilities including, but not limited to, building electrical system, escalators, elevators and… Show more • Supervised maintenance, troubleshooting, and repair of over 2000 pieces of sophisticated POS / POP both fixed & mobile revenue ticketing equipment.• Managed installation, testing and commissioning of all electrical equipment at various GO Transit sites (i.e. train stations and other office / maintenance buildings).• Maintained all electrical and electro-mechanical equipment at various facilities including, but not limited to, building electrical system, escalators, elevators and wayside power stations (substation) at all GO Transit facilities.• Responsible for coordinating all projects for Moves, Adds, Changes for all IT, Revenue Ticketing (POS / POP) both fixed & mobile equipment, Electrical System, CCTV, Security System and Communications equipment. Show less