• Execute projects in support of the Global Wealth Investment Management group for Anti-Money Laundering initiatives regarding client data.• Serve as a liaison for new project requests and ongoing support between business and technology partners to manage the project.• Responsible for User Acceptance Testing by designing test plans, scenarios, and scripts while collaborating with stakeholders to ensure system functionalities meet business requirements, enhancing overall project quality and user satisfaction.• Coordinate and facilitate meetings for projects during the UAT phase.• Utilize Jira for project management for planning and tracking purposes during the project lifecycle.

• Deliver world-class service support to customers while facilitating their account opening process by addressing client’s needs, providing problem resolution, and service/product knowledge.• Proficiently interpret and evaluate documents submitted for account approval.• Proactively collaborate with management on current processes and provide suggestions for operational improvement by capturing key data and escalating issues related to online account opening platform.• Serve as a Subject Matter Expert on the Online Account Fulfillment processes while supporting team members. • Assists management team in identifying and remediating risk items associated with new account openings. • Partner with Client Investigation partners to remediate risk items. • Ability to navigate in a highly complex organization and operate effectively in changing environments.

Bill insurance companies for services, specifically Highmark, Aetna, and Optum.Worked with the owner to develop a website with original graphics and content for the targetaudience.• Managed and organized digital files.

• Prepared and managed details and reservations for a European tour• Managed and proofed the financial reporting of income and expenses.• Produced and edited programs and program notes.• Maintained and update donor contributions and information.• Communicated daily with the director and sent out mass communications.

Scheduled weekly social media posts across 5 accounts.Generated thousands of potential internal company leads by identifying high level decisionmakers within the target market.• Identified and developed social media connections with potential clients.

• One-on-one private cello instruction for students of any age. • Focus on developing and repairing techniques and recognizing weaknesses that require individual attention.• Provide encouragement to the student.

•Develop internship which includes finding projects that are relevant and important to the organization•Projects worked on include writing an employee handbook, creating promotional resources, social media marketing, and grant writing.

• Answered customer questions about library policies and procedures.• Assisted patrons in signing up for library cards and checking out books.• Built Excel sheets to catalogue special books and artwork.• Organized files, developed spreadsheets, sent reports, and scanned documents.