Bailey Vining
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Bailey Vining Email & Phone Number

Customer Experience Manager @ Tough Turtle Co at Tough Turtle Turf
Location: Henderson, Nevada, United States 2 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Tough Turtle Turf
Role
Customer Experience Manager @ Tough Turtle Co
Location
Henderson, Nevada, United States
Company size
21 employees

Who is Bailey Vining? Overview

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Quick answer

Bailey Vining is listed as Customer Experience Manager @ Tough Turtle Co at Tough Turtle Turf, a with 21 employees, based in Henderson, Nevada, United States. AeroLeads shows a matched LinkedIn profile for Bailey Vining.

Bailey Vining previously worked as Customer Experience Specialist at Tough Turtle Turf and Customer Service and Warranty Repairs Manager at Tough Turtle Turf. Bailey Vining studied at Las Vegas Academy Of The Arts (Lva).

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Email format at Tough Turtle Turf

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Tough Turtle Turf

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Profile bio

About Bailey Vining

Bailey Vining is a Customer Experience Manager @ Tough Turtle Co at Tough Turtle Turf.

Current workplace

Bailey Vining's current company

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Tough Turtle Turf
Tough Turtle Turf
Customer Experience Manager @ Tough Turtle Co
san diego, california, united states
Website
toughturtleturf.com
Employees
21
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2 roles

Bailey Vining work experience

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Customer Experience Specialist

Current
Tough Turtle Turf

Las Vegas, Nevada, United States

Jun 2021 - Present

Customer Service And Warranty Repairs Manager

Current
Tough Turtle Turf

Resolved 20-30 escalated customer complaints and service requests per week and provided weekly updates to all customers.Created and maintained a case system with internal notes and data on Salesforce for customer complaints and service requests.Interacted with multi-state Contractor Boards and water districts to follow guidelines and regulations.Completed regular admin tasks and corresponded with management, customers and technicians to resolve concerns.Managed a 3-person accounting team, 2-person warranty team and 15-person call center.Sought out and received $1,042,304.21 in unpaid customer accounts without aid of a collection agency since December 2022.Raised the star rating on all 6 territory Yelps from ~3.0 to over 4.0 stars in 6 months, increasing overall revenue.Maintained company social media via Facebook and Instagram, and replied to all reviews via Yelp, Google, BBB, and Facebook.Devised a new system of internal feedback for our call center and a correlated bonus system that lowered retention rates.

Jun 2021 - Present
Team & coworkers

Colleagues at Tough Turtle Turf

Other employees you can reach at toughturtleturf.com. View company contacts for 21 employees →

BJ Brandon Johnson Brandon Johnson Colleague at Tough Turtle TurfSan Diego, California, United States View → IT Iniko Trujillo Iniko Trujillo Colleague at Tough Turtle TurfUnited States View → RC Rj Chavez Rj Chavez Colleague at Tough Turtle TurfLas Vegas Metropolitan Area, United States View → MA Madison Alexander Madison Alexander Colleague at Tough Turtle TurfLas Vegas, Nevada, United States View → TL Thomas Lauria Thomas Lauria Colleague at Tough Turtle TurfPhoenix, Arizona, United States View → RL Ryan Lucy Ryan Lucy Colleague at Tough Turtle TurfLas Vegas Metropolitan Area, United States View → MM Michelle Mejia Michelle Mejia Colleague at Tough Turtle TurfMenifee, California, United States View → JC Joseph Crawford Joseph Crawford Colleague at Tough Turtle TurfLas Vegas Metropolitan Area, United States View → PD Phillip Dillard Phillip Dillard Colleague at Tough Turtle TurfDallas, Texas, United States View → WM Wes Merkley Wes Merkley Colleague at Tough Turtle TurfGreater Phoenix Area, United States View →
1 education record

Bailey Vining education

FAQ

Frequently asked questions about Bailey Vining

Quick answers generated from the profile data available on this page.

What company does Bailey Vining work for?

Bailey Vining works for Tough Turtle Turf.

What is Bailey Vining's role at Tough Turtle Turf?

Bailey Vining is listed as Customer Experience Manager @ Tough Turtle Co at Tough Turtle Turf.

Where is Bailey Vining based?

Bailey Vining is based in Henderson, Nevada, United States while working with Tough Turtle Turf.

What companies has Bailey Vining worked for?

Bailey Vining has worked for Tough Turtle Turf.

Who are Bailey Vining's colleagues at Tough Turtle Turf?

Bailey Vining's colleagues at Tough Turtle Turf include Brandon Johnson, Iniko Trujillo, Rj Chavez, Madison Alexander, and Thomas Lauria.

How can I contact Bailey Vining?

You can use AeroLeads to view verified contact signals for Bailey Vining at Tough Turtle Turf, including work email, phone, and LinkedIn data when available.

What schools did Bailey Vining attend?

Bailey Vining studied at Las Vegas Academy Of The Arts (Lva).

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