Provide clients with holistic financial planning solutions to help them save and grow their money, secure their income in retirement, protect their assets and transition their wealth during and after life.

Provided retirement plan participants with education, guidance and transparency around retirement product solutions after separation of employment. Explained and ensured customers understood options and made recommendations

Engaged new and existing customers to learn their financial needs through in depth discovery conversationsIdentified customers needs and introduced to financial advisors, mortgage lenders or private bankers when appropriate. Provided full service banking to customers and managed a book of business of 100+ customers.

Prospected for clients to offer holistic financial planning solutions. Conducted comprehensive financial reviews to determine financial planning goals and concerns. Offered solutions to grow their wealth, protect their assets and transition assets both during and after life.

Identified and articulated the need for investment accounts, college savings plans, life insurance, annuities and managed portfolios to individuals having $250,000+ in investible assets. Implemented holistic financial plans after conducting a complete financial review of clients current financial situation.

Senior Managing Director12/2012 - 11/2014Responsible for maintaining a client base of 64 clients totaling $428 million in 401k assets.Consulted with 401k plan sponsors and their investment advisors to maintain and deepen relationships. Provided regular reviews of plan to identify enhancements consistent with plan sponsor goals.Provided consultation on current legal and regulatory environment minimizing risk of non-compliance.Advised on fiduciary issues ensuring compliance with ERISA and DOL regulations.Conducted investment reviews at least annually to monitor performance of investment lineup. Provided cost analysis to ensure profitability including fees, service adoption and cross-selling other Fidelity products.Investment Education Consultant6/2005 - 12/2012Consulted with client contacts to uncover/address concerns enhancing relationships to ensure ongoing success of retirement plansDelivered over 450 high quality in person employee meetings around the country for retirement plan participants.Meeting types included enrollment, general education, retirement assessment, integrated benefits (defined contribution, defined benefit and health/welfare), benefit fairs and transition meetingsDrove participant behavior regarding deferrals, asset allocation, diversification and risk toleranceSenior Retirement Specialist9/2004 - 6/2005Advised 401k participants separated from service about options for their plan so they could understand tax consequences, withdrawal and rollover options. Referred to internal partners when participants agreed to rollover to Fidelity IRA.Defined Contribution Customer Service Representative4/2002 - 9/2004Provided guidance to 401k plan participants on options regarding withdrawals, exchanges, loans, rollovers, asset allocation and diversification.

Advised clients on the features and benefits of long term care and Medicare supplement insurance.

Advisor to a client base of credit union lending department managers and staff. Responsible for increasing the penetration of credit life and disability insurance at assigned credit unions. Trained staff to promote credit insurance when making loans increase the visibility of product to their customers. Created incentive programs to encourage lenders to effectively offer credit insurance to help protect client assets. Turned around an underperforming territory by increasing credit insurance premium by 20% during first year of tenure.Lending Specialist of the Year - 2000Customer Excellence Award - 1999