Bakia Raj Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

> Responsible for the growth of In-House proprietary sales force channel. Managing a team of channel sales representatives to achieve sales targets for both credit cards and personal loans. > Identifying and approaching corporate companies and setting stall activities for bulk applications. Setting short-term and long-term channel strategies.> Recommending product or service enhancements to improve customer satisfaction and sales potential. Reporting to Regional sales head of the department.> Managing subordinate staff in the day-to-day performance of their jobs. Ensuring that channel's milestones/goals are met and adhering to approved budgets.> Hiring and on-boarding Acquisition Managers and ensuring teams head-count is always full. Mentoring and training team with end to end product knowledge and process.> Conducting timely review meetings and performance appraisal when ever required. Addressing team’s performance with rewards and recognition.> Taking the team through incentive structure implemented by the HO, most importantly driving the team to earn incentive on daily basis.> Resolving customer escalations, managing first level escalation and coordinating with RCU, throughout the process with main focus on minimal cancellation and customer attrition post approval.> Tasking the team to be compliant and strictly adhere to bank norms and requirement.

Chennai Area, India

Master Of Business Administration (M.B.A.), Finance, Hr

Bachelor'S Degree

High School