Baki Skoien
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Baki Skoien Email & Phone Number

IT Support Engineer, digital doodler and bit of a night owl with a knack for problem solving. at Ntiva, Inc.
Location: Moorhead, Minnesota, United States 5 work roles 2 schools
1 work email found @trueit.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

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Current company
Ntiva, Inc.
Role
IT Support Engineer, digital doodler and bit of a night owl with a knack for problem solving.
Location
Moorhead, Minnesota, United States
Company size
146 employees

Who is Baki Skoien? Overview

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Baki Skoien is listed as IT Support Engineer, digital doodler and bit of a night owl with a knack for problem solving. at Ntiva, Inc., a company with 146 employees, based in Moorhead, Minnesota, United States. AeroLeads shows a work email signal at trueit.com and a matched LinkedIn profile for Baki Skoien.

Baki Skoien previously worked as Network Operations Center Technician at Ntiva, Inc. and Digital Artist at Freelance. Baki Skoien holds Bachelor Of Science (Bs), Computer/Information Technology Administration And Management from Minnesota State University, Moorhead.

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Email format at Ntiva, Inc.

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{first}.{last}@trueit.com
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Profile bio

About Baki Skoien

NOC Administrator/Support Engineer with 7+ years of diagnosing and getting answers to all your odd and challenging IT needs. I love answering the really weird tech questions that float my way and pride myself in creating hundreds of documents anyone (tech savvy or not) can follow along with.Some of my work includes:- Streamlined the existing process for handling automatic tickets generated by advanced phishing filter applications from 200+ tickets per day to just ~15 per week, making the NOC ticket board far less cluttered and allowing NOC to locate the higher priority tasks easier.- Completely documented my role and all tickets types received under NOC where there was little to no information on prior, giving anyone new to the duties a reference for handling all tickets on the board.- Was able to completely rebuild a door access holiday schedule after a vendor was unable to resolve the recurring issue, establishing a thorough and permanent fix to a very serious problem.As the examples above highlight, I really enjoy streamlining existing systems or processes to help the team work better and more efficiently. Documentation is also my bread and butter so you'll often find me buried in spreadsheets or recording a new guide for my co-workers. I always go for the strangest tickets since those are usually the ones that lead me to learning new skills.When I'm not working I'm probably... still at my desk! Luckily it's a standing desk at my home office! I'm a lifelong artist and do quite a bit of writing for the various ongoing roleplay activities and D&D story arcs in my friend group of nerds. My characters are all passing the 15 year mark soon and I could not be happier to still have passion and ambition to tell more stories with them. Getting to play as them in video games is just a bonus!Speaking of video games, I'm a bit of a completionist. I love grinding achievements and diving into the LOOOORE! I grew up with a gameboy in my hand and while it's more PC gaming these years, enjoy it as my way of relaxing. Even if I don't really play games casually very well!So give me something fun to work on! I like a good challenge.

Current workplace

Baki Skoien's current company

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Ntiva, Inc.
Ntiva, Inc.
IT Support Engineer, digital doodler and bit of a night owl with a knack for problem solving.
mclean, virginia, united states
Website
ntiva.com
Employees
146
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5 roles

Baki Skoien work experience

A career timeline built from the work history available for this profile.

Network Operations Center Technician

Current
Ntiva, Inc.

I'll update this once I settle into my new role. But already psyched to be working graveyard shift on the NOC team!

Aug 2023 - Present

Digital Artist

Current
Freelance

Moorhead, Minnesota

Been drawing all my life and I occasionally do digital commission work when I have spare time.Avid user of Photoshop for over 10+ years and utilize the CS6 and CC suites. Experienced in creating short animations and custom brushes. Also proficient in: SAI, CSP, ArtFlow and LazyNezumi

Mar 2015 - Present

Network Operations Center Administrator

True|It

Fargo, North Dakota, United States

This is a multi-function role at TrueIT that is also part of the Escalation team.Escalation Team Service Responsibilities:Platform Security.Azure/Hosting Services.Client Platform Project Technical Direction.Escalated Support Services Requests.Product/Solution Configuration and Design.Technical Duties:Maintain/Upgrade internal systems.Internal & client.

Sep 2019 - Dec 2022

It Support Specialist

Minnesota State University Moorhead

Moorhead, MN

  • Triaged and answered incoming requests in person, over the phone and over chat at the MSUM helpdesk from students and faculty.
  • Maintained devices around campus such as printers, computer labs and school issued equipment.
  • Created IDs for all faculty and students along with issue replacement IDs.
  • Assisted with login issues across the statewide STAR ID MNSCU system.
  • Diagnosed hardware and software issues on personal devices per request.
  • Wiped and cleaned devices rotating… Show more
Sep 2014 - Dec 2016

Instructor Assistant

Alexandria Technical And Community College

Alexandria, Minnesota, United States

  • Worked with the on-campus server stack to develop programming exercises using Alice and Open Wonderland.
  • Assigned extra projects to expand knowledge in programming and working at hardware levels.
  • Built and programmed robotic examples for coding lessons.
  • Tested new software available to the college.
  • Setup an Xbox dev kit for student use to develop small games.
Aug 2010 - May 2011
Team & coworkers

Colleagues at Ntiva, Inc.

Other employees you can reach at ntiva.com. View company contacts for 146 employees →

DS Dan Salzillo Dan Salzillo Colleague at Ntiva, Inc. Bristol, Connecticut, United States, United States View → DB Donna Bugosh Donna Bugosh Colleague at Ntiva, Inc. Skokie, Illinois, United States, United States View → RC Robert Castro Robert Castro Colleague at Ntiva, Inc. Austin, Texas Metropolitan Area, United States View → WH William Harding William Harding Colleague at Ntiva, Inc. Hurlock, Maryland, United States, United States View → JB John Booth John Booth Colleague at Ntiva, Inc. Owings Mills, Maryland, United States, United States View → JR Jacob Roe Jacob Roe Colleague at Ntiva, Inc. Olive Hill, Kentucky, United States, United States View → JS Japheth Stump Japheth Stump Colleague at Ntiva, Inc. Charleston-Huntington Area, United States View → AL Adrianne Leblanc Adrianne Leblanc Colleague at Ntiva, Inc. Greater Colorado Springs Area, United States View → JF John Fisk John Fisk Colleague at Ntiva, Inc. Denver Metropolitan Area, United States View → MR Matthew Richardson Matthew Richardson Colleague at Ntiva, Inc. Homer Glen, Illinois, United States, United States View →
2 education records

Baki Skoien education

Bachelor Of Science (Bs), Computer/Information Technology Administration And Management

Minnesota State University, Moorhead

Activities and Societies: Association for Computing and Machinery(ACM)

FAQ

Frequently asked questions about Baki Skoien

Quick answers generated from the profile data available on this page.

What company does Baki Skoien work for?

Baki Skoien works for Ntiva, Inc..

What is Baki Skoien's role at Ntiva, Inc.?

Baki Skoien is listed as IT Support Engineer, digital doodler and bit of a night owl with a knack for problem solving. at Ntiva, Inc..

What is Baki Skoien's email address?

AeroLeads has found 1 work email signal at @trueit.com for Baki Skoien at Ntiva, Inc..

Where is Baki Skoien based?

Baki Skoien is based in Moorhead, Minnesota, United States while working with Ntiva, Inc..

What companies has Baki Skoien worked for?

Baki Skoien has worked for Ntiva, Inc., Freelance, True|It, Minnesota State University Moorhead, and Alexandria Technical And Community College.

Who are Baki Skoien's colleagues at Ntiva, Inc.?

Baki Skoien's colleagues at Ntiva, Inc. include Dan Salzillo, Donna Bugosh, Robert Castro, William Harding, and John Booth.

How can I contact Baki Skoien?

You can use AeroLeads to view verified contact signals for Baki Skoien at Ntiva, Inc., including work email, phone, and LinkedIn data when available.

What schools did Baki Skoien attend?

Baki Skoien holds Bachelor Of Science (Bs), Computer/Information Technology Administration And Management from Minnesota State University, Moorhead.

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