Bal Bindra Email & Phone Number

Rugby, England, United Kingdom

United Kingdom

Nuneaton, England, United Kingdom

Leicester, England, United Kingdom

Working as part of a professional services team, primarily delivering the company’s Yard Management System cloud-based application.Facilitating workshops to capture user requirements from leadership team and client in creating detailed user requirements document approved by all parties. This is translated into technical delivery and organising the team.

Leicester, England, United Kingdom

Working in application support team ensuring that incidents and service requests logged by end-users are diagnosed and resolved in a timely manner. Acting as a point of escalation, taking ownership for major or complex issues and manage through to resolution, liaising with wider Group IT teams and third-party suppliers as necessary. Identify recurring.

Leicester, England, United Kingdom

Working within a project environment, to gather business requirements to establish processes and application functionality requirements and to translate those requirements into functional specifications and training plans, matching the needs of the business with the use of business solutions. Broad understanding of PepsiCo business processes and systems.

Leicester, England, United Kingdom

Covering Service Delivery Manager, owned Student Placement Program. Working with IT Service Manager in implementing ITIL across IT.Delivered complex enhancements within specialist area as releases that are coordinated by the relevant Service Deliver Manager, ensuring that interdependencies with major projects and other functional areas are identified and.