Bal Matharu Email & Phone Number

Slough, Gb

Heathrow T3/ Bracknell

Heathrow

Regent Street (Flagship Store), London

Responsibilities and Objectives/Achievements Include: Achieved sales targets Reduced staff turnover Increase productivity Maximise profitability Controlling hours within the store Managing a team of 30+ staff Responsible for driving sales Managing stock levels Planned and executed a store re-opening Maintaining high standards of customer service Training and coaching teams and management Ensuring the correct product is available to customers Delegating and working with dept managers and supervisors Merchandising (Menswear and Ladieswear) Maintaining high level of communication with head office Maintaining interest in competitors Providing regular reports on Store performance (internal and External)

Oxford Street (New Store), London

Responsibilities and Objectives/Achievements Include: Carried out opening of new store in London - including recruiting new team Launched New Kidswear product range in UK Participated in the 2009 Vogue event  Carried out Catwalk presentation for Massimo Dutti collection Manage a team of 30 staff Train and develop new team  Train and develop store Managers for existing Massimo Dutti outlets Effectively managing stock Overseeing stock orders Maintain high level of customer service. Achieving Sales figures on par with flagship store within 3 months of opening Managing staff hours and productivity effectively Merchandising (Menswear and Ladieswear) Providing regular reports on Store performance (internal and External)

Dublin, Ireland

Responsibilities and Objectives/Achievements Include: Increase Turnover and profit  Re-Organise complete store structure  Implement new strategies to increase sales and customer service Re-Organise stockroom  Re-Motivate and develop sales team Maintain high level of customer service. Overseeing Stock orders Effectively manage delivery procedures Maintaining high level of communication with head office

Westfield, White City, London

Responsibilities and Objectives/Achievements Include: Manage and re-train existing teams Re-Organise store structure Increase Turnover and Profit Manage staff hours and productivity Manage stock levels Effectively carry out recruitment Train and develop store Managers for existing Massimo Dutti outlets Maintain high level of customer service Maintaining high level of communication with head office Providing regular reports on Store performance (internal and External)

Kingston (New Store), Surrey

Responsibilities and Objectives/Achievements Include: Carried out opening of new store - including recruiting new team Train and develop new team Providing incentives for staff to increase performance  Carried out training and inductions Carried out market research on local competitors Effectively managing stock Maintain high level of customer service Maintaining high level of communication with head office Providing regular reports on Store performance (internal and External)

Various - Uk

Responsibilities and Objectives/Achievements Include: Travelled to all stores within UK to oversee operations Implement new strategies to increase sales and customer service (Menswear and Ladieswear) Reduce staff turnover Provide support for existing managers Maintain high levels of standards in all aspects of retail operations  Manage stock levels Dealing with Security issues Train and develop store Managers for existing Massimo Dutti outlets Maintaining high level of communication with head office Providing regular reports on Store performance (internal and External)

Regent Street(Flagship Store),London

Responsibilities and Objectives/Achievements Include: Carried out stock orders Manage staff hours and productivity Train and develop team Increase sales Maintain high level of customer service Provided in store training to HR Manager Carried out training on Health and Safety procedures Merchandising Maintaining high level of communication with head office

Bluewater, Kent

Responsibilities and Objectives/Achievements Include: Achieved sales targets Reduced staff turnover Increase productivity Maximise profitability Controlling hours within the store Responsible for driving sales Managing stock levels Maintaining high standards of customer service Ensuring the correct product is available to customers Maintaining high level of communication with head office Maintaining interest in competitors Providing regular reports on product activity Merchandising (Menswear and Ladieswear)

Bluewater, Kent

Responsibilities and Objectives/Achievements Include: Achieved sales targets Controlling hours within the department Responsible for driving sales Carried out stock orders Maintaining high standards of customer service Ensuring the correct product is available to customers Maintaining high level of communication with head office Maintaining interest in competitors Providing regular reports on product activity Merchandising (Ladieswear) Training new staff members Effectively manage delivery procedures

Bluewater, Kent

Heathrow Airport, Middx