Bala Murugan Email and Phone Number
About Me: Dedicated and passionate professional in the hospitality industry, specializing in food and beverage service. With a strong focus on delivering excellent customer experiences, I take pride in ensuring guests have a memorable dining experience. My ability to adapt, communicate effectively, and work collaboratively with my team allows me to thrive in high-pressure environments." Skilled in providing top-notch service, ensuring customer satisfaction and resolving issues quickly. Experienced in working with diverse teams, supporting a positive work environment, and training new staff. In-depth understanding of menu offerings, food safety protocols, and beverage pairing, ensuring a high standard of service. Efficient at managing multiple tables or orders simultaneously during busy hours, without compromising service quality.Ability to assist in organizing and executing events, from private dinners to larger functions, ensuring seamless service.Focused on ensuring cleanliness, presentation, and accuracy in all aspects of service.
Golden Sands Hotel Sharjah
View- Website:
- goldensandshotelsharjah.com
- Employees:
- 6
-
Food And Beverage SupervisorGolden Sands Hotel Sharjah Sep 2021 - PresentUnited Arab EmiratesManage inventory and order supplies. Train and mentor staff to maintain high service standards. Handle customer inquiries and complaints professionally. Coordinate with kitchen staff to ensure timely service. Positively led teams to achieve maximum Guest satisfaction while maintaining a safe and sanitary work environment.ensuring that the business complies with all relevant food safety standards and codes. keeping the food safety program up-to-date and ensuring all staff know how and when to manage records. performing checks on the business for any breaches of food safety. -
Administrative SupervisorDome Cafe Group Oct 2013 - Jun 2021United Arab EmiratesOversee duties of employees to ensure that quality standards are being met and proper procedures are being followed. Give guidance to employees in handling errors, problems, complaints and/or disputes. Performance analyses of employees. Coordinate work schedules and duty assignments. -
Food And Beverage CaptainGreen Palace Hotel Jan 2010 - Sep 2013Puducherry, IndiaTrained new employees in managing workand conducted improvement program foremployee• Maintained Monthly stock of Crockery and Cutleryand Submitted to F&B Manager• Order Taker and Upsell the Products• Monitored all customer complaints and initiatedsteps to resolve it efficiently• Maintained Meal Sequence of Service• Monitor FOH food quality and presentation• Organizing Weekly Buffet, Banquet Functions andOutdoor Parties. -
Senior WaiterSterling Holidays Resorts India Private Limited Jan 2009 - Jan 2010Munnar, Devikulam, Kerala, IndiaGreet the customers well once they enter on theestablishment• Attend customer with pleasant manner• Arranging and set all needs on buffet• Escorting customer to convenient table• Serving food and beverages• Clearing the tables after the function• Checking with customer to ensure that they areenjoying their meals• Arranging service area with supplies such ascoffee, food, table ware and linen.• Prepared tables for guests and reset tablesbetween customers.• Served meals and drinks with professionalism andskill, maintaining high presentation and qualitystandards.• Delivered food and drinks from kitchen torespective tables to meet timely expectations.• Maintained excellent level of service in busy anddemanding restaurant environment. -
WaiterHotel Mass (Pondicherry) Jan 2008 - Jan 2009Puducherry, IndiaProvide the perfect service experience for everyGuest• Ensure the Guest feels important and welcome inthe restaurant• Adhere to timing standards for products andservices• Look for ways to consolidate service and increasetable turns• Present menu, answer questions and makesuggestions regarding food and beverage• Serve the Guest in an accommodating manner• Maintained customer satisfaction with timely tablecheck-ins to assess food and beverage needs• Informed customers about daily and seasonalspecials. -
Undergone Job Training In EducationalSterling Holidays Resorts India Private Limited Sep 2007 - Jan 2008Ooty, Tamil Nadu, India
Bala Murugan Education Details
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Diploma In Hotel Management & Catering TechnologyB Grade -
Dubai MunicipalityC Grade -
Dubai Civil Defense DepartmentBasic Fire & Safety Training
Frequently Asked Questions about Bala Murugan
What company does Bala Murugan work for?
Bala Murugan works for Golden Sands Hotel Sharjah
What is Bala Murugan's role at the current company?
Bala Murugan's current role is F&B Supervisor at Golden Sands Hotels.
What schools did Bala Murugan attend?
Bala Murugan attended Diploma In Hotel Management & Catering Technology, Dubai Municipality, Dubai Civil Defense Department.
Who are Bala Murugan's colleagues?
Bala Murugan's colleagues are Ramesh Khati, Bikash Rai, Md Jamshed Alam, Fathi Hegazi, Md Abdur Rahim, Muhammad Anas, Adam Dcruz.
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Bala Murugan
Construction Manager (High Rise Towers) At Günal Construction DubaiDubai, United Arab Emirates -
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