Balaji Jayaraman

Balaji Jayaraman Email and Phone Number

AI first VP of customer support @ Trilogy
Chennai, TN, IN
Balaji Jayaraman's Location
Chennai, Tamil Nadu, India, India
About Balaji Jayaraman

Balaji is an Engineering Leader and a hands-on Technologist with 17+ years of experience in delivering innovative products and services. He brings a vast experience in product architecture, product development, product management and leading global teams in delivering enterprise scale systems.Balaji served in numerous technology leadership positions at Ericsson, Telcordia and other large telecom BSS vendors. He has worked on path breaking industry leading products in Telecom BSS domain and was part of big launches and migrations for big telecom operators around the world.Balaji holds an Engineering Degree from Madurai Kamaraj University in Electronics and Communication Engineering.Specialties:- Building world-class product development teams from scratch across in-house and vendor organizations to take on end-to-end delivery ownership and engineering excellence- Architecture and design of large scale distributed systems spanning multiple technologies- C/C++ on Linux and Windows platforms.- Expertise in Telecom BSS online charging protocols - CAP/MAP, Diameter(Ro), SIP

Balaji Jayaraman's Current Company Details
Trilogy

Trilogy

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AI first VP of customer support
Chennai, TN, IN
Website:
trilogy.com
Employees:
1250
Balaji Jayaraman Work Experience Details
  • Trilogy
    Ai First Vp Of Customer Support
    Trilogy
    Chennai, Tn, In
    View
  • Fans Up Limited
    Co Founder | Cto
    Fans Up Limited Jan 2018 - Jun 2021
    Chennai, Tamil Nadu, India
    •Found a startup on developing mobile applications for entertainment industry.•Led end to end Design, Development, QA and Release activities.•Front end development on native code built on .NET/C# using Xamarin(for iOS/Android); Backend Admin page on MS SQL Server
  • Ericsson
    Head Of Technology And System Management
    Ericsson Apr 2016 - Oct 2017
    Chennai, Tamil Nadu
    Responsible for Technology leadership and driving technical leaders for Charging and Billing Development Unit in Chennai.
    View
  • Ericsson
    Chief Architect
    Ericsson Sep 2013 - Mar 2016
    Chennai, Tamil Nadu
    Technical manager for Ericsson Charging Control Node(CCN) part of Charging System. Accountable for driving technical improvements and architecture of the node. Technical interface for Product Managers to drive the product life cycle.
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  • Telcordia
    Technical Lead
    Telcordia Feb 2009 - Dec 2012
    Chennai Area, India
     End to End development responsibility for customer driven features Accountable for handling rollout for large install base (60Million+). Transitioned ownership from NJ to Chennai. Involved in large scale migrations(16M subs) and executed projects ahead of customer expected timeline Drove Innovation Goals in the organization and delivered beyond management expectations. Technical point of contact for development support. Was involved in hiring – on campus and experienced candidates. Mentored other leads(3) and team members(15) High performer and inspired team to be high performers too. Tracked and worked with cross country teams, organizations.
  • Hewlett-Packard
    Software Specialist
    Hewlett-Packard Sep 2003 - Feb 2009
    Technical Responsible for the subsystem for Service Creation and execution logicRamped up skill for myself and the team.Built the team by hiring young talent and mentoring them.Cross functional working with System managers in US.
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  • Nokia Siemens Networks
    Software Engr
    Nokia Siemens Networks 2000 - 2003
    Bengaluru, Karnataka, India
    Hardcore developmentInvolved in system designStabilized the product by resolving complex issues
    View

Balaji Jayaraman Education Details

Frequently Asked Questions about Balaji Jayaraman

What company does Balaji Jayaraman work for?

Balaji Jayaraman works for Trilogy

What is Balaji Jayaraman's role at the current company?

Balaji Jayaraman's current role is AI first VP of customer support.

What schools did Balaji Jayaraman attend?

Balaji Jayaraman attended Madurai Kamaraj University.

Who are Balaji Jayaraman's colleagues?

Balaji Jayaraman's colleagues are Mota Asif, Apostolos Katsioulas, Latasha Mills, Stephen Duke, Super Dave, May Elhakim, Vipul Patel.

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