Balaji Krishnamurthy Email & Phone Number

Chennai, Tn, In

Coimbatore, Tamil Nadu, India

Coimbatore, Tamil Nadu, India

China

• Analyse business requirements and translate them into supply chain solution. • Familiar with all stages of project life cycle such as requirement gathering, designing, developing, testing and deployment. • Strong functional and technical knowledge in all areas of Warehouse Management System. • Conduct Intake meeting with global team and suggest solutions. • Explain Manhattan WMOS process to Business team and answer their questions. • Use Global Automation Testing tool for Manhattan WMOS testing and guide business team to create their own scripts. • Help Business team to do functional and regression testing in UA environment and fix the issues immediately.

China

• Provided 24/7 implementation support to Manhattan WMOS 2017. • Interact with clients for requirement gathering and bug fixes. • Track frequent issues and followed it with configuration team to fix it permanently. • Communicate with different teams such as DOMS, Architecture, Platform, SAP, Fusion, WCS teams for every monthly release. • Plan Meeting with L1 & L2 team to track all frequent issues and provide suggestions to fix permanently. • Root cause analysis for the issues and provide solution to the development team to fix it.

China

• Discuss about all new incidents and focused on team knowledge transfer. • Configuration support for major implementations Digital and Non-Digital processing. • Leading onsite and offshore team and trained team to fix issues in all project phases. • Solved everyday issues to improve system performance with highest business productivity. • Unit testing verification and system testing completion with zero open issues.

India

• Ensuring deliveries on zero schedule deviation and zero defects. • Actively contributed to estimation activities. • Organized DSM with team to work effectively on user points. • Participated in client requirement meetings and explained WMS system flow.