Baleigh Dodaro Email & Phone Number

• Provide IT support for US Air Force across 5 networks: NIPR, SIPR JWICS and two Mission Systems.
• Alternate Software Manager, responsible for the managing, tracking and installing over 50 different software packages.
• Reinstalled Win10 OS on over 60 machines, pushed patches across the network to keep all computers compliant.
• Created training material and SOPs for incoming personnel and current ITs
• Create, delete, and manage user and admin network accounts for a squadron of 70 personnel.
• Coordinated and accomplished a new office standup where each desk was issued 3 monitors, 4 networks and all the peripherals with minimal downtown for over 45 desks.

San Antonio, Texas

• SharePoint administrator resolving over 800 user trouble tickets.
• Provided IT support for over 1,000 local and remote AFCEC and AFFIRM customers.
• Migrated 30 Windows10 systems two weeks ahead of deadline with zero negative impact.
• Established more than 135 VPN connections
• Created teleworking documentation for customers to connect and troubleshoot access.
• Developed solutions with base communications for non-compatible software pushes.

San Antonio, TX

• Migrated 70 Windows 7 machines to Windows 10.
• Managed the day to day operations for 3 networks for over 500 customers.
• Established a new system to streamline the hand receipt processes when working out equipment.
• Resolved 65 service tickets resulting in 100% up time.

Pearl Harbor, Hawaii

• Supervised a division of 36 personnel standing a 24 hour watch on daily operations, including evaluation and discipline resulting in highest promotion rate throughout command.
• Network lead for 4 new projects, providing insight on network needs as well as the COMSEC requirements to support new additions.
• Responsible for the configuration and management of switches and routers across 17 different networks.
• Managed and coordinated network outages keeping downtime to a minimum.

Pearl Harbor, HI

• Managed an NSA COMSEC account consisting of 500 line items and 600 COMSEC keys.
• Planned the software updates on over 85 Taclane devices both on and off live circuits.
• Trained 56 military and civilian personnel on the proper safe guarding of COMSEC equipment and keying material.
• Established new methods of tracking and managing effective and supersession dates of keying material.
• Conducted 6 semi-annual inventories with zero discrepancies.
• Proficient in inventory, hand receipt, transfer and destruction using DIAS.

Yokosuka, Japan

• Supervised 5 personnel manning a 24 hour watch while underway and in port.
• Hand receipt holder for 23 cryptographic devices.
• Configured and managed COMSEC Equipment for 8 networks.
• Facilitated 24 new month operations; inventory, receiving keying material from vault, loading devices, and destruction.
• Passed 5 semi-annual inspections with zero discrepancies.
• Managed the JWICS network while underway supporting CTF-70 high level officers.

Bachelor'S Degree, Information Technology

Computer Science