Balhar Dosangh Email & Phone Number

Toronto

Defining processes for product improvement, marketing, channel and direct sales.▪ Responsible for creating and cultivating critical partner relationships and channel sales strategy.▪ Building sales processes from pre-to post sales

Toronto, Ontario, Canada

Recruited as lead for managing Strategic Alliances for OEM partners, growing portfolio up to 20 partners. Expanded role to streamline process and strategy working with development to stay ahead of industry needs. Managed and grew partnerships with manufacturers of critical endpoint devices, building and improving processes for Quality Assurance, Testing and Product Management. Focused on entire ecosystem building internal and external relationships to improve engagement, marketing, communication and how to build a better solution. ☑ On-boarded and grew relationships with over 20 new partners in one year with internal and external education of products and processes; aligned priorities for development based on market trends.☑ Guided product teams on priorities for development of Android APIs as subject matter expert.☑ Cross-managed relationships internally to ensure all parties were aligning to common short-term and long-term goals.☑ Grew number of verified devices and new partners increasing revenue 30% year-over-year.

Mississauga

Managed relationships with major mobile device manufacturers. Led efforts to establish strategic partnership with leading manufacturers of mission critical mobile computing. Part of a team of 15 focused on OEM partners, working directly with multiple levels of partner's management to ensure consistent global sales and marketing messaging. ☑ On-boarded and ran largest reseller relationship; highest partner revenue in organization.☑ Grew Partner sales by over 40% year-over-year by building relationships from scratch to increase software sales. ☑ Developed sales and technical training for employees and partners; enhanced product knowledge and sales strategies. ☑ Created channel marketing programs; improved partners’ ability to explain ROI on Enterprise Mobility investments.

Managed international sales teams of 15 direct and indirect managing tier one accounts and opportunities. Built global teams from scratch including training of new employees on sales procedures and techniques. Primary lead for key partners and device manufacturers’ relationships.☑ Increased sales and company presence worldwide Year-over-Year by 25%.☑ Integrated new mobile devices into SOTI products including rugged handheld terminals, smartphones and embedded devices. ☑ Managed relationships with existing and potential customers analyzing environments and business needs; collaborated on overcoming challenges and met requirements.

Managed accounts through entire sales process, from pre-sales to post-sales support. Analyzing market segment and generating recommendations for product roadmaps for this technology company developing solutions for managing, securing, supporting and tracking remote mobile and desktop computing devices. Products supported devices running Windows desktop and handheld operating systems, (BlackBerry OS, Apple iOS and Google Android) and mobile device manufacturers including: Microsoft, Intermec, Honeywell, Motorola, Palm, Psion Teklogix. ☑ Top sales person for the 2 years.☑ Managed and built UK and European market; a 50% increase Year-over-Year sales, expanding consumer base.☑ Grew partners providing customer product training and education. Trained resellers on sales methods and technical proficiency to ensure consistency in approach. ☑ Built and managed relationships with existing and potential customers, major software, hardware and cellular carriers, qualifying, and training new and existing resellers and partners. ☑ Generated and followed up on sales leads establishing relationships with prospects, resellers, and solution providers including attendance at trade shows.

☑ Supporting clients using a variety of ADP Payroll and HR products, Internet based, client/server, SQL, Oracle☑ Supporting various network infrastructures including Terminal Server, Citrix, WAN, LAN, Active Directory environments☑ Managing installation and upgrade projects with clients from start to finish, including installation of new server software, workstations, ensuring security and backup procedures are set and functioning☑ Maintaining independent LAN and machines☑ Involved in project planning and implementing upgrades of 100+ workstations for a single client☑ Prioritizing tasks and issues, escalating as needed and keeping contact with escalation team and clients for critical updates

☑ Supported T-Mobile sales team for indirect, direct, corporate retail, B2B and VAR channels ☑ Training T-Mobile sales reps☑ Generating reports on actual sales and forecasting sales based on trends☑ Helping co-ordinate marketing programs☑ Creating new training material as new products were released☑ Following up on leads generated through BlackBerry’s website, producing sales of Handsets, BES, CALS and support contracts

☑ Responsible for uptime of all products on a systems level ☑ Keeping communications between LOOK and LOOK’s product providers and suppliers ☑ Ensuring smooth operation of all LOOK’s services and products including Digital TV, Internet, E-mail, Web hosting, Internal phone and Network systems ☑ Escalating tasks to higher level support and suppliers, keeping track of issues and resolutions