Balpreet Kaur Email & Phone Number

Remote

Cincinnati, Ohio, United States

United States

Cincinnati, Oh

Facilitating organizational culture & climate change with the help of data, relationships, best practices, and psychology... while keeping racial equity at the center of the work.• Built a full-cycle performance management system and strategy utilizing user experience design and development psychology leading to a 31% increase in goal achievement throughout 2020. • Started and convened cross-functional advisory and work group of 10 staff for Culture-related initiatives and projects which redefined organizational values in 2020, investigated organizational culture barriers like decision-making, creation of self & community care practices and supported the emergence of an anti-racist organizational strategy. • Created and published the Equitable Hiring Toolkit for 68+ network partners to aid in the development of talent management policies and procedures; toolkit accessed and downloaded over 1200 times in nine months. • Supported the implementation of equitable compensation reviews, job level analysis, talent review processes while formalizing an organization-wide professional development policy. • Implemented a culture data strategy by designing culture & climate assessments, supported data-driven decisions by creating data dashboards. • Facilitated racial and gender affinity groups for internal staff and external network partners, creating transformative spaces for racialized people to prioritize their mental health, wellbeing and healing.• Launched evidence-based annual culture and climate assessment; analyzed qualitative and quantitative data while created end-user visual dashboards that were used by staff and leadership to inform organizational priorities and strategies. • Conducted focus groups, A: B testing rounds, thematic analysis to inform internal organizational infrastructure development and design.

Cincinnati, Ohio

Columbus, Ohio

Spearheaded and managed a learning & development portfolio using blended learning strategies via instructor-led and web-based modules in compliance with adult learning methodology for a regional, community health care system that is committed to providing a welcoming healthcare home for all underserved populations. * Conducted ethnographic research through interviews, focus groups, and interviews with leadership to design and deliver multiple training initiatives for 300+ staff that focused on customer service, leadership, communication, supervision, time management, cultural humility, implicit bias, and more. * Tracked and maintained training data for monthly and yearly reporting through an electronic Learning Management System leading to 100% completion, ensuring compliance with federal, state, and accreditation requirements. * Successfully maintained HRC Equality Index 2017-2018. * Served as liaison between departments concerning training needs. * Coached subject matter experts across the agency on lesson planning, curriculum development, facilitation, and other training competencies.

Remote

- Pioneered a dynamic social media team, infrastructure, branding policies and procedures for a UN-affiliated disaster relief organization. During Hurricane Irma, Harvey, Maria, our team was able to raise over $50,000 through various social media campaigns. - Revitalized Twitter presence by increasing engagement rates three-fold in less than 2 months by generating relationships, increased followership. Conducting A/B testing to maximize the engagement of various content categories on the website. - Collaborated with a remote team of disaster relief volunteers to coordinate shipments of supplies, transportation, and other logistical needs. Helped deliver over 3 tonnes of food & supplies to vulnerable areas in Puerto Rico & Rohingya relief camps in Bangladesh. - Connected and successfully onboarded volunteers for missions in Puerto Rico, Mexico, and Bangladesh. Created standardized onboarding documents to cater to the needs of an international organization. - Created, edited, and published weekly newsletter updates to donors and supports to increase stakeholder engagement.

Monterey, California

Participated in a two-week intensive professional development program gaining program design, evaluation, strategic partnering, and facilitation skills in the international development field, combatting systematic inequities like poverty, human trafficking, literacy, etc through design-thinking. * Learned how to design and monitor real-world projects with a team of professionals through prototyping, strategic planning tools, and user experience design. * Trained in facilitation skills including appreciative inquiry, stakeholder engagement, and session evaluations. * Created journey maps and personas to design community-centered development projects.

Columbus, Oh

Served as a consultant and advisor to local and national organizations fulfilling goals, as part of professional development program combining interdisciplinary collaborations, real-world experiences, and alumni and community partnerships to cultivate personal and professional growth• Developed and implemented recycling program for Weinland Park Housing Association• Facilitated an organizational merger for SAS Institute• Created plan to update the connectivity database in collaboration with Federal Communications Commission

Master Of Arts - Ma, Applied Psychology

Completed an intensive Masters program focused on organizational psychology & its applications in the workplace. Completed a research.

Bachelor Of Arts (Ba), International Development Studies

Activities and Societies: United Nations Association, Maximin Project, AIDS Resource CenterCompleting an interdisciplinary education.

Bachelor Of Science, Neuroscience

Activities and Societies: Better Together at the Ohio State University, Sikh Student Association, Unplugging Society: Coloured Women's.