Stavros Balios Email & Phone Number

Athens, Attiki, Greece

Responsible for identifying and assessing candidates for technology positions, collaborating with clients to ascertain their specific hiring requirements, and overseeing the recruitment process, including interviews and offer negotiations. Additionally, I consistently meet demanding KPIs by effectively aligning tech professionals with appropriate job opportunities.Key Responsibilities:- Talent Recruitment: Top talent recruiting, building a candidate pipeline through social… Show more Responsible for identifying and assessing candidates for technology positions, collaborating with clients to ascertain their specific hiring requirements, and overseeing the recruitment process, including interviews and offer negotiations. Additionally, I consistently meet demanding KPIs by effectively aligning tech professionals with appropriate job opportunities.Key Responsibilities:- Talent Recruitment: Top talent recruiting, building a candidate pipeline through social networking, referrals, job boards, and community involvement- Candidate Assessment: Interviewing and assessing prospective candidates across various IT-related fields, from junior to senior and managerial levels- Relationship Building: Establishing relationships with both existing and potential candidates, providing insights on the market, interview processes, and client-desired skills- Offer Management: Presenting candidates, extending offers, negotiating compensation, facilitating placements, and soliciting referrals for additional top talent- Industry Knowledge: Maintaining strong knowledge of IT industry skill set requirements and managing full account responsibilities- KPI Achievement: Meeting or exceeding weekly and monthly KPIs, as well as annual sales goals- Team Collaboration: Collaborating with team members and assisting in the onboarding and training of new hires- Stakeholder Management: Developing and maintaining strong relationships with key stakeholders and clients, understanding their needs and aligning recruitment strategies accordingly- Client Engagement: Acting as a primary point of contact for clients, providing regular updates, managing expectations, and addressing any concerns promptly- Compliance Assurance: Ensuring adherence to company policies and procedures while establishing relationships with various clients Show less

Athens, Attiki, Greece

Responsible for identifying and assessing candidates for technology positions, collaborating with clients to ascertain their specific hiring requirements, and overseeing the recruitment process, including interviews and offer negotiations. Additionally, I consistently meet demanding KPIs by effectively aligning tech professionals with appropriate job opportunities.

Athens, Attiki, Greece

Responsible for identifying and assessing candidates for technology positions, collaborating with clients to ascertain their specific hiring requirements, and overseeing the recruitment process, including interviews and offer negotiations. Additionally, I consistently meet demanding KPIs by effectively aligning tech professionals with appropriate job opportunities.iTechScope is the first Technical Recruitment Agency established in Greece. With presence in Athens, New York, London &… Show more Responsible for identifying and assessing candidates for technology positions, collaborating with clients to ascertain their specific hiring requirements, and overseeing the recruitment process, including interviews and offer negotiations. Additionally, I consistently meet demanding KPIs by effectively aligning tech professionals with appropriate job opportunities.iTechScope is the first Technical Recruitment Agency established in Greece. With presence in Athens, New York, London & Dubai we offer Recruitment Services covering the sectors of IT, Digital, Engineering & Executive Search. Multinational companies & Innovative Start-Ups find in us an indispensable and valuable recruitment partner while job seekers discover an experienced ally in the process of finding the ideal position.Specialties:IT & Telecoms, Digital Marketing, Engineering, Executive Search, Coaching Show less

Athens Metropolitan Area

Contributed to enhancing the employee experience, ensuring compliance with HR policies, and driving training and development programs within the contact center. This position involved collaborating with management to align HR strategies with business goals, fostering a positive work environment, and leading initiatives to improve employee performance and engagement.Also responsible for managing a small team of three trainers. This included overseeing the development and delivery of… Show more Contributed to enhancing the employee experience, ensuring compliance with HR policies, and driving training and development programs within the contact center. This position involved collaborating with management to align HR strategies with business goals, fostering a positive work environment, and leading initiatives to improve employee performance and engagement.Also responsible for managing a small team of three trainers. This included overseeing the development and delivery of training programs, providing guidance and support to the trainers, ensuring training objectives were met, and evaluating the effectiveness of training initiatives.Key Responsibilities:- Leadership: Led and inspired a training team, fostering collaboration and inclusivity- Recruitment & Onboarding: Oversaw the recruitment process, including job postings, candidate screening, interviewing, and onboarding new hires- Employee Relations: Acted as the main point of contact for employee queries and concerns, facilitated conflict resolution, and promoted a positive workplace culture- Performance Management: Implemented and managed performance appraisal systems, providing guidance and support to managers and employees on performance improvement plans- Training Programs: Designed, developed, and delivered comprehensive training programs to enhance employee skills, knowledge, and performance- Continuous Improvement: Evaluated the effectiveness of training programs through assessments and feedback, making necessary adjustments to improve learning outcomes- Employee Engagement: Developed and implemented initiatives to increase employee engagement, satisfaction, and retention- Talent Management: Collaborated with management to identify talent gaps and create strategies for talent acquisition, retention, and development- HR Metrics & Reporting: Tracked and analyzed HR metrics to provide insights and recommendations for continuous improvement in HR practices and policies Show less

Responsible for managing customer interactions across various digital platforms to ensure satisfaction and loyalty. I handled inquiries, complaints, and comments posted on the company's social media pages, emails, and live webchat, responding promptly and appropriately. Additionally, I monitored and addressed negative reviews to uphold customer trust. I worked closely with the Legal Compliance Department to provide necessary customer history reports and support the resolution of formal… Show more Responsible for managing customer interactions across various digital platforms to ensure satisfaction and loyalty. I handled inquiries, complaints, and comments posted on the company's social media pages, emails, and live webchat, responding promptly and appropriately. Additionally, I monitored and addressed negative reviews to uphold customer trust. I worked closely with the Legal Compliance Department to provide necessary customer history reports and support the resolution of formal complaints filed with Consumer Associations and the Ombudsman. Show less

Engaged with customers calling into the sales center, understood their needs, and provided tailored solutions by suggesting combinations of products and services. The role involved driving both B2C and B2B sales, enhancing customer satisfaction, and contributing to the company’s success by meeting challenging KPIs, including net sales and margin per hour, average handling time, abandoned calls per hour, and various quality-based indicators.

Athens, Greece

Supported the day-to-day operations of our family-owned insulation construction business. The responsibilities included managing communications, scheduling appointments, creating offers, and overseeing project execution. Ensured that projects ran smoothly by managing equipment, materials, and team members in line with schedules. Additionally, coordinated with various departments to streamline operations, maintained the project calendar, and ensured compliance with industry standards and safety… Show more Supported the day-to-day operations of our family-owned insulation construction business. The responsibilities included managing communications, scheduling appointments, creating offers, and overseeing project execution. Ensured that projects ran smoothly by managing equipment, materials, and team members in line with schedules. Additionally, coordinated with various departments to streamline operations, maintained the project calendar, and ensured compliance with industry standards and safety regulations. Served as the primary point of contact for clients, suppliers, and internal teams, ensuring efficient and effective workflow throughout the business. Show less

Athens Metropolitan Area

Responsible for driving business growth by acquiring new clients and managing relationships with existing ones. I identified and targeted potential business clients, presented and sold products or services, and negotiated contracts to meet sales targets. The role involved understanding client needs, providing tailored solutions, and maintaining ongoing communication to ensure client satisfaction and retention. Additionally, I tracked sales activities, prepared reports, and collaborated with… Show more Responsible for driving business growth by acquiring new clients and managing relationships with existing ones. I identified and targeted potential business clients, presented and sold products or services, and negotiated contracts to meet sales targets. The role involved understanding client needs, providing tailored solutions, and maintaining ongoing communication to ensure client satisfaction and retention. Additionally, I tracked sales activities, prepared reports, and collaborated with internal teams to deliver exceptional service and support to clients. Show less

Athens, Attiki, Greece

Played a crucial role in delivering exceptional customer service, driving sales, and maintaining the boutique's luxurious presentation at the Golden Hall shopping mall in Athens. Responsibilities included providing personalized service and styling advice, achieving sales targets through upselling, maintaining in-depth product knowledge, assisting with visual merchandising, handling transactions, and managing inventory.