Baljit Singh Email & Phone Number

Singapore

Singapore

Reporting directly to the CEO, my responsibilities include overseeing the daily operations of the business, strategic planning & development of policies, allocating resources & funds, monitoring compliance and critical decision making.With close to 30 years of experience, Guardian Independent Certification Group (GICG) has grown exponentially from a certification services provider to a global conformity assessment body providing a comprehensive range of solutions in testing, inspection and certification. GICG has a global network of 40 offices situated around Asia Pacific, Europe, Americas, Middle East and Africa. Our areas of expertise include Quality, Environment, Occupational Health and Safety, Food Safety, Information Security, Social Accountability, Business Continuity and Sustainability.

Singapore

My overall responsibility is the general management of the GICG's Management System Certification business in Singapore. My role includes the achievement of revenue and profit objectives to ensure sustainable growth, providing strong operational leadership to ensure smooth operations, risk management and compliance to accreditation/regulatory requirements.

Singapore

I head up the Business Solutions and Operations Team at Guardian Independent Certification Group’s global headquarters. I design strategic sales plans, initiate new product development by assessing costs & competition and ensure smooth day to day operations. I oversee the commercial and operational delivery of Management System Certification Audits, 2nd Party/Supplier Audits & Training Programs,My responsibilities include managing and overseeing Budgets and Revenue Generation, Team Leadership and Mentorship, Assistance in Compliance Audits, Sourcing of Resources & Talent, Operations Management, Key Account Management, Change Management, Market Research and Strategy, Business Process Optimisation and Client Relationship Management.

Singapore

I cement, plan and prioritize strategic partnerships with new and existing customers for Bureau Veritas Singapore's Commodities, Industry and Facilities Division by developing segment specific offers and cross selling strategies hinged on customer analytics and profiling, competition and customer insight. Bureau Veritas is a world leader in laboratory testing, inspection and certification services. Established in 1828, the Group has around 76,000 employees located in more than 1,400 offices and laboratories around the globe.Bureau Veritas is a Business to Business to Society company. We provide innovative laboratory testing, inspection and certification solutions, which serve the businesses shaping our changing world.We help ensure assets, products, infrastructure and processes comply with client specifications or standards and regulations, while improving performance in quality, health & safety, environmental protection and social responsibility (QHSE).Our strategy combines our proven expertise in regulatory and technical compliance with innovative initiatives that anticipate tomorrow’s challenges.

- Participate in monthly CERMAG meetings & activities organized by Certification Global Service Line (GSL) at BV Head Office. - Coordinating key project deployment at Regional/Country level - Feedback/escalate information or business challenges from local Certification teams to CERMAG - Define and coordinate strategic action plans at Regional/Country level- Ensure smooth audit scheduling and delivery for International Large Contract delivery (Agile Clients)- Point of contact between Certification SEA Regional countries, Certification Global Service Line (GSL), and Technical, Quality, & Risk (TQR) network

South West, Singapore

- Identification of new business development opportunities for Management Systems Certification, Supplier/Customized Audits (2nd & 3rd Party) and Training Programs- Keeping abreast of current trends and business best practices- Project Management of existing key/large regional/global accounts and development of new accounts - Strategic Account planning and defining performance objectives - Develop and support new product development and initiatives- Responsible for overall local business unit sales goals - Sales mentorship, client focus & collaboration with stakeholders, partners & internal operational support teams- Chairman of Strengthening Employee Value Proposition (SEVP) Committee. Responsible for staff engagement, CSR activities to build teamwork and cooperation within the organization.

South West, Singapore

- New business development and existing key account management (Renewal Contracts) for Management Systems Certification - ISO 9001, 14001, 22000, 13485, 22301, 27001, OHSAS 18001, AS 9100, SMETA, TAPA and other schemes - Project management and Coordination of Large Contracts and Regional (Asia Pacific)/Global contracts - Web content and visual presentation management, mass mailer and other communications management- Preparation and coordination of seminars/events/exhibitions/conferences for Certification & Training business- Overseeing training sales and operations (invoicing, scheduling & administrative matters)- Contract Reviewer for ISO 9001 and Good Distribution Practice for Medical Devices (GDPMDS) Local Contracts

South West, Singapore

- New business development for Management Systems related training programs - Organize and oversee all operational matters for all training programs - Invoicing and certificate issuance- Tele-sales and identification of new business leads - Preparation of marketing materials for Certification and Training business

Singapore

Reporting to the Operations Manager, I was responsible in ensuring smooth operations for the supply of skilled manpower for specialized projects in fabrication, installation of marine piping, ship repair and ship building. I tracked quality and information security performance and initiated improvement plans with regards to the organization’s processes.- Scheduling of staff and assisting Operations Manager in overseeing day to day operations on web application platform- Responsible for Quality Control program- Information security management briefings to staff as per client requirements, IT support and issuance of company assets to staff. - IT operations management on web application to onboard staff deployed to projects on clients' project platforms.- Ensure patch management and updated SSL certificates for web applications to enable encrypted connections to connect to Sembcorp/Keppel/Jurong Shipyard project platform.- Audit representative to demonstrate compliance by clients' IT supplier assessors - Creation and maintenance of information security documentation (acceptable use policies, data encryption, password policies, and access control procedure), including policies, procedures, and guidelines- Management of outsourced IT service support provider for IT related matters- ISO 9001, OHSAS 18001 documentation and procedure compliance and audit representative

Singapore

- Handled business communication to build goodwill and tactfully handled complaints or queries from clients- Ensured retail sales operations ran smoothly by assisting the daily operations in store- Participated and represented the brand at various events to search for new business development as well existing customer management- Prepared and handled goods for shipment to clients/franchise partners/B2B sales- Participated in annual stock takes and audits

Singapore

- Used experiential learning methods to impart meaningful learning experiences to a large portfolio of clients - External freelance instructor registered with Ministry of Education - Facilitation and public speaking

Gopeng, Perak, Malaysia

- Selected to be a part of an Overseas Immersion Programme by Republic Polytechnic - Assisted in day to day operations of campsite, preparation of safety equipment and other operational matters - Assisted in outdoor education workshops, programs and a broad range of outdoor activities

Singapore

- Performed customer management duties such as taking orders, serving food & beverages and collecting payments. - Food Safety Daily Checks/HACCP to ensure food and hygiene standards were up upheld - Performed cleaning duties to ensure a pleasant dining pleasant for customers - Other stock/inventory duties

Singapore

- Performed customer management duties such as taking orders, serving food & beverages and collecting payments. - Food Safety Daily Checks/HACCP to ensure food and hygiene standards were up upheld - Performed cleaning duties to ensure a pleasant dining pleasant for customers - Other stock/inventory duties

Bachelor Of Arts (B.A.) With High Distinction, Communication, General, 3.62/4.0

COM326: Public Speaking - A COM350: Age of Information - A COM337: Communication Theory - A COM450: Political Communication - A COM125.

Specialist Diploma, Cybersecurity

Enterprise Network Security Secure Software Systems Data Security Management & Emerging Topics Digital Forensics & Threat Analysis.

Specialist Diploma, Environmental And Corporate Sustainability

Sustainable Finance Carbon Footprint Management Climate Change and Sustainability Environmental Management for Sustainability Corporate.

Diploma, Outdoor And Adventure Learning, 3.02/4.00

Activities and Societies: Overseas Industry Immersion Program - Malaysia & Hong KongHealth and Wellness Inclusive Physical Activity.