Seasoned service industry professional with over a decade of diverse expertise in Project, Operations and Change Management with the IT and Service industry for 13+ years.Baljit has a natural flair for developing relationships and has direct communication style and collaborative leadership approach that focuses on problem solving and strategic results and can foster Client partnerships. Being thorough-bred, he has been recognized by most of his Client partners for his strategy, stakeholders commitments and change management.Baljit is a Decisive leader with comprehensive experience in formulating strategies, driving process excellence initiatives, developing Business Continuity Plans and setting Service Standards for generating value propositions for clientele.He is a complete manager with strong People Management Skills ensuring judicious utilization of resources, competency management, L&D, Quality and Behavioral aspects of the Team.Baljit was instrumental in developing an online software for an Automotive Industry focused firm during the tenure as a Product Project manager.Recognizes as proactive individual who can rapidly identify business concerns, formulates tactical plans, initiates change and implements effective business strategies in a challenging environment to enhance productivity, customer loyalty.• Diverse experience in Projects, Operations, HR Functions, L&D.• Expertise in Transition Processes, creating and developing enhancement strategy.• Experience in deployment of key execution strategies globally.• Motivated and goal driven with strong work ethics, continuously striving for improvement.Industry Verticals: Telecom, Automotive - Manufacturing.Geographies: Americas (NA and Canada), APAC (India, Singapore, Australia).Specialties:-• Outsourcing – Managed Services (Co-Managed and T&M).• Strategic Relationship Management, Client Engagement and Business.• Global Operations Strategy,Transitions, Governance & Project Management.