Balram Kumar Email & Phone Number

Important Task Manpower Training ,on Sales,Service & Spares. Planning and actions for improving workshop revenue and spares revenue at dealerships. Increasing Customer Reach Through Expertise Network Devlopment. Technical feedback analysis Recived From Field on our product. And Suggesting send to RO & HO accordingly. Implement and maintain effective Service Standards in Dealerships Warranty control to reduce NCR in dealership. Facilitating the dealers for effective implementation of customer care systems like CSI tracking system, Post service Follow up system , Repeat job analysis system . Improving DSQI & CSI (Dealer service quality index and customer satisfaction index) Training and devlopment of dealers engineer & service Manger For Ensuring Quality Service. New product promotion/ sales support campaigns. Training and development LMP & CST for ensuring better service for Customer. Promotional activities (Organizing Mega Sales, competition customer meet & service camps, to promote Sales & brand building.

Listed skills include Technical Feedback Analysis On New Product.