Project names : BigTh(eCommerce), SCGP E-OrderingRoles & Responsibilities: • Responsible for Application Quality and Production Application (hands on engineer,along with management tasks).• Leading all QA efforts including End-to-end testing (Functional - Database, UI Integration testing, Regression, Usability and Performance) on multi platforms like Windows and Linux and on multi browsers (Chrome, Chromium Edge, Safari & FF).• Report defects and track defects in… Show more Project names : BigTh(eCommerce), SCGP E-OrderingRoles & Responsibilities: • Responsible for Application Quality and Production Application (hands on engineer,along with management tasks).• Leading all QA efforts including End-to-end testing (Functional - Database, UI Integration testing, Regression, Usability and Performance) on multi platforms like Windows and Linux and on multi browsers (Chrome, Chromium Edge, Safari & FF).• Report defects and track defects in JIRA.• As a Scrum Master- Coordinate with Onsite business team for understanding their business requirements and prioritize the backlogs & production issues/adhoc requirements along with upcoming new functional improvements.• Conduct daily scrum meeting with all the project stack holders to track overall project progress• Review and maintain the user stories• As a point of contact from DOIN (India Centre) – 24*7 on call support for all kind of issues to make sure there is no impact/downtime for end customers.• Team management by tracking the efforts and velocity.• Maintained Code Coverage >75% as per minimum criteria.• Finance Related Testing for Orders Created in Both the Applications where finace applications used were Netsuite & SAP. Show less

 Office and Facilities Management. Analysis, Planning, Vendor Management and also as Interim HR. Procurement & Hiring of candidates in Trivandrum location. Adept at Preparing and maintaining files, restocking supplies. Correspondence Handling. Working with Global Leaders to help drive business growth, productivity improvements and cost control measures.

Responsibilities (FP&A) FP&A (Tool Used : Adaptive Planning) Develop tools & reports to help the management to analyse Actuals vs Forecast. Have provided recommendations to drive business results & Financial goals. Partner of the Global FP&A Team(US, EMEA & India). Perform in Adhoc analysis and in projects as requested (Including Due Diligence). Assist in the Planning, development and execution of Annual Operating Plan (AOP) and Long Range Planning (LRP). In this role I… Show more Responsibilities (FP&A) FP&A (Tool Used : Adaptive Planning) Develop tools & reports to help the management to analyse Actuals vs Forecast. Have provided recommendations to drive business results & Financial goals. Partner of the Global FP&A Team(US, EMEA & India). Perform in Adhoc analysis and in projects as requested (Including Due Diligence). Assist in the Planning, development and execution of Annual Operating Plan (AOP) and Long Range Planning (LRP). In this role I was responsible for consolidating and analyse financial information and work with our Business partners to ensure alignment of management strategic goals and objectives. Point of Person for queries on key systems such as Adaptive Planning, Netsuite, Clarizen & Sales Force. I was also instrumental in identifying potential areas of risks and opportunity to management , and provide recommendations to drive business results and achieve financial goals. Show less

Responsibilities (Business Apps & Reporting) Ownership of Monthly and Quarterly Services P&L reporting. Cross functional working experience with Professional Services, Business consulting, Finance, Sales, Marketing, R&D, Sales Ops & Customer services teams. Reporting done to CEO, COO, CFO and CMO for the reporting on the business as well as operational requirements along with the metrics for the Bonuses for the personnels. Services Revenue forecasting in Adaptive Planning.… Show more Responsibilities (Business Apps & Reporting) Ownership of Monthly and Quarterly Services P&L reporting. Cross functional working experience with Professional Services, Business consulting, Finance, Sales, Marketing, R&D, Sales Ops & Customer services teams. Reporting done to CEO, COO, CFO and CMO for the reporting on the business as well as operational requirements along with the metrics for the Bonuses for the personnels. Services Revenue forecasting in Adaptive Planning. Maintaining BoB and ARR reports. Ownership on Enterprise provisioning & De-provisioning. Liaison Between Production IT team & Customer support on smooth Provisioning of the enterprises for our Customers on New Licenses as well as on additional licenses & add-ons. Integration between different Applications- Uses Celigo for triggering the sales order to Netsuite from Salesforce & resolving the integration errors. Salesforce to Clarizen integration implemented internally by my team & owning the administration. Smooth transitioning of Services reporting after Daptiv PPM was replaced with Clarizen as PPM tool. Reporting for services from Clarizen & Salesforce. Operations Management of the services team- BC , PS and CS. Informatica Royalty- For the connector implementation, we are using Informatica as our platform and determine the quarterly royalty amount based on active Informatica connectors. Customer service and refund for our NPN including being the Stripe system as the (Payment gateway) for refund and credit card acceptance payments. Show less

Applications Managed during my tenure with Satmetrix: • Netsuite (ERP/CRM)• Salesforce (CRM)• Daptiv(Project Performance Tool)• Clarizen (PPM Tool)• Stripe (Payment Gateway)• Adaptive Planning(FP&A tool)• Lucidera(BI/BO).

Siebel Business Analyst for Client GE Healthcare - US.• Study of specification and analysis of requirement.• Creation of requirement for information (RFI) for client.• Analyze and clarify business requirements on Service Request Module.• Analysis of Requirement Traceability Matrix and Use Cases.• Preparation of High Level Design based on RTM and Use Cases.• Worked on Interface Requirement Specification.

Business Analyst - Siebel (Technical/ Functional) - For Client Tatamotors• Responsible for preparing the functional design document and High Level Design document through constant analysis with the dealers.• Had completed the site get through on more than 180 Tata motors dealer-sites in India(onsite implementation and VSAT configuration). • Change management and IT Infrastructure Management.• Responsible for creating Product & Pricing data mapping sheet based on the data… Show more Business Analyst - Siebel (Technical/ Functional) - For Client Tatamotors• Responsible for preparing the functional design document and High Level Design document through constant analysis with the dealers.• Had completed the site get through on more than 180 Tata motors dealer-sites in India(onsite implementation and VSAT configuration). • Change management and IT Infrastructure Management.• Responsible for creating Product & Pricing data mapping sheet based on the data received from dealers. Inventory management and eDealer Implementation. Show less