Director, Software Systems Quality Assurance
Current• Lead onshore & offshore Software Test Teams• Oversee all software test automation projects including Mobile, Web, API, Load, etc• Evaluate and adopt new technologies, methodologies and implement process improvements for increased test efficiency• Develop Best Practices & work towards continuous improvement in Testing Processes• Conduct Risk Assessments, ensure regulatory compliance with software test validation• Develop and maintain SOP’s for Software Testing, Validation, Software Releases, and various other related corporate SOP’s• Generate & Analyze Monthly Metrics for various KPI’s related to software testing effectiveness• Support regulatory audits related to software validation, lead engagement for SOC2 audit activities