Sanjay Banerjee Email & Phone Number

San Ramon, CA, US

Responsible for managing customer facing projects that delivered internal messaging for Five9 Call Center platform and Skype for Business integration.Created a common code base for various UI platforms to take advantage of lower maintenance, faster development cycles and decreased delivery times.Scrum master for multiple projects, developing teams to reach.

Austin, Texas, US

Responsible for Oracle SOA, Sales Cloud, CRM On-Demand and Call Center Integration projects.Architected a cohesive data import platform for Oracle Sales Cloud, enabling easier migration from CRM On-Demand to Sales Cloud platform.Worked with customers like eBay, Equifax, Mass Mutual, Freddie Mac to design and develop various call center audio/video.

CA

Responsible for multiple software release on Nortel GSM/UMTS Voice Core platform. Developed project estimates, gained executive approval, defined feature delivery priority, and created an integrated project plan. Duties also included defining the product, sizing the market, budget definition, project scheduling, and risk management. Built and managed a.

CA

Design/development on Nortel MSC platform- Wireless Priority Service, Trunk preemption, Glare control- 911 priority messaging, VSE hardware platform support

CA

Responsible for leading a software development team to integrate the UNIX based OAM software with Nortel’s Compact BTS hardware platform. The server (C++, Linux embedded platform) and Java client was built in record time to facilitate early introduction of the new cost-effective BTS platform

CA

Developed business evolution plans and road map for HLR (Home Location Register) platform capable of supporting 10 million subscribers, evaluated external vendors (Motorola and Radisys) to select new hardware platform, authored internal and external communications to support, sales and marketing organizations and drove price and marketing strategy working.

CA

Designed and developed off-board server with synchronized telecom network switch data for administration of the network.Developed telnet based scripting language enabling customers to create automated sessions on Nortel DMS switches for provisioning and maintenance.

New Delhi, New Delhi, IN

Designed and developed a financial database application for automated employee payrollMaintained and administered computing resources including UNIX Servers, PCs, Application Software, and communication network.Developed an oil sample tracking system for R&D testing facility which enabled scientists to efficiently monitor refining status over the network.