Quade Keith Email & Phone Number

Dallas-Fort Worth Metroplex

Five9 provides business reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.Five9 partners with a variety of vendors worldwide to offer a full range of innovative yet practical solutions customized to address our customers' evolving business requirements.

Fort Worth, Texas, United States

•American Fleet Insurance is a national Commercial Feel Insurance broker that exists to help our clients enjoy better service, expertise, and transparency when navigating the complexities of their insurance needs. We have combined our transportation expertise with world-class customer service and cutting-edge technology to allow us to better serve our clients.•At American Fleet Insurance I excel in end-to-end sales cycles, consistently surpassing targets and fostering revenue growth. With a focus in data-driven insights, I've implemented KPIs that led to a remarkable 26% new logo close rate. Notable achievements include exceeding a $4 million annual sales quota, expanding company revenue by 5%, and sales cycle management.Key Achievements:•Successfully managed the sales cycle and performed at 109% of plan on a $4 million annual recurring sales quota.•Implemented data-driven KPIs to forecast, scale, and optimize our sales budget, which directly contributed to a 26% new logo close rate.•Utilized various channels to prospect for new logo accounts, including 50+ daily cold calls, LinkedIn networking, email campaigns, and targeted marketing.•Managed the customer experience to achieve a 95% retention rate.•Identified and prospected new sectors, leading to a 5% increase in company revenue.•Published whitepapers that are used to drive solution sales and became an ELT initiative sponsored by the President of Sales.Responsibilities:•Manage the complete sales cycle to meet an annual $4 million sales quota.•Utilize salesforce.com CRM to prospect potential clients.•Manage the large fleet sales division.•Use KPIs to identify, prospect, and close New Logo accounts.•Negotiate multi-year partnerships to drive cooperative marketing.•Develop channel relationships to drive demand generation and cooperative marketing.•Analyze monthly, and quarterly performance and develop sales strategies.•Analyze sales data and prepare monthly performance reports for management.

Plano, Texas, United States

Chief of Staff and Asset Manager for a C-Level executive and investment fund. I grew net worth through asset oversight and new investments. Notable achievements include securing $20 million in funding, managing multimillion-dollar budgets, and optimizing a $50 million real estate portfolio. Key responsibilities include financial modeling, negotiations, mergers and acquisitions, and market research.Key Achievements:• Utilized Excel to design a three-year pro forma model, playing a crucial role in securing $20 million funding.• Managed an $8 million+ capital expenditure budget.• Facilitated successful mergers, acquisitions, and strategic sales.• Conducted market research leading to a $400K yearly net income increase.• Negotiated asset purchases totaling over $14 million.• Managed the sale of fund assets totaling over $6 million.• Acquired six multi-family investment properties in under two years.• Led Commission Planning and Sales Operations for 150+ investors with a $50M portfolio.• Orchestrated high-level sales events.Responsibilities:• Conduct market research for $400K yearly net income increase.• Analyze investment opportunities for financing viability.• Cultivate relationships with leading lending institutions.• Design three-year pro forma model for securing funding.• Manage $8 million+ capital expenditure budget.• Oversee national management teams, identifying growth areas.• Manage long-term projects, including a 2022 merger and acquisition.• Use KPIs to forecast three-year returns on investments.• Lead Commission Planning and Sales Operations for 150+ investors with a $50M portfolio.• Communicate with 10+ C-level executives to maximize investment efforts.• Prospect a database of 150+ investors, owners, and brokers.• Optimize a daily, weekly, and yearly calendar for national travel.• Manage national travel for C-level executives and their families.• Oversee company expenses, payroll, and C-level executives' personal life.

Flower Mound, Texas, United States

•Working as the right hand to Brian Carr, the owner, I was successfully able to build a department from the ground up. The investments department at Bryte Realty Group had the goal of locating investors who were actively looking to grow their personal wealth through the purchase of real estate. I successfully built a department that led to an untapped stream of income for the company, leading to a 17% growth in revenue.Key Achievements:•Instrumental in cultivating and overseeing strategic partnerships with leading real estate investment funds. These partnerships led to the purchase of over 4.7 million in real estate assets over a two-year period.•Successfully built a department that led to an untapped stream of income for the company, leading to a 12% growth in revenue.•Created property analysis tools that accurately forecasted return on investment (ROI).•I prospected a personal database and established a personal brand as the "First-Time Home Buyer Expert.•Created training manuals detailing standard operating procedures for analyzing real estate investments.•Recognized as the Top Buyer's Agent at Keller Williams Dallas Metro North and awarded D-Magazine's Top Realtor® for three consecutive years (2016-2018),•Recognized as the top buyer’s agent of Keller Williams Dallas Metros North.Responsibilities:•Develop training manuals that outline the full sales cycle of investments ranging from $200K to $2 million.•Utilize Excel that accurately forecast return on investment (ROI) to develop and cultivate strategic partnerships with leading real estate investment funds.•Commission planning for a department of three real estate investment agents.•Develop standard operating procedures for all buyers' agents.•Network to develop channel relationships and stimulate demand for cooperative marketing.•Utilize multi-media and top CRMs such as CINC and Outreach, Hubspot, and Saleforce to prospect a database of 150+ potential real estate investors.

Flower Mound, Texas, United States

• The Love Realty Group’s goal is to blend technology and real estate expertise, elevating the customer experience. Through innovative solutions, we aim to redefine industry standards, ensuring efficiency, transparency, and unparalleled customer satisfaction. • My time with the Love Realty Group was spent recruiting, developing, and promoting our team of buyer’s agents. It was my responsibility to grow a team of highly productive buyer’s agents to increase company revenue. With a specific focus on multi-media marketing and sales cycle management, my team was able to double home purchase sales in just one year. Key Achievements:• I recruited, developed, and promoted a team of three highly successful real estate buyer’s agents that performed 11% above expectations.• Developed training manuals that played a crucial role in the smooth onboarding of each team member and their database.• Utilizing multi-media and top CRMs such as CINC and Outreach, I increased my personal database by 107%.• BOLD Graduate “a high energy, high-impact course supported by community and accountability.”• Recognized as the Top Buyer's Agent at Keller Williams Dallas Metro North and awarded D-Magazine's Top Realtor® for three consecutive years (2016-2018) Responsibilities:• Recruit, develop, and promote a team of buyer’s agents with a 66% annual revenue growth expectation.• Commission planning for a team of three sales agents.• Develop standard operating procedures for all buyers' agents; this included onboarding training manuals on how to effectively manage the sales cycle.• Become the expert and point of contact for all CRM issue resolutions.• Create a multi-media marketing plan to increase market exposure and maximize company revenue.

Flower Mound Tx.

• The Buehler Group prides itself on exemplary customer service, building new relationships, and creating long-lasting friendships. Our attention to detail ensures a great real estate experience for buyers and sellers. At The Buehler Group, we use the latest technology to generate the most accurate market analysis for each individual home. • At The Buehler Group, I took on my first true inbound/outbound sales role. I started here while pursuing my degree at The University of North Texas. During my time at the Buehler Group, I consistently advanced within the company. I started in the outbound sales department and quickly moved to Lead Buyer’s Agent. Key Achievements:• Promoted to Buyer’s Agent and later Lead Buyer’s Agent, recognized as the Top Buyer’s Agent of Keller Williams Dallas Metros North.• Exceeded sales targets while preforming at 130% of OTE in year 2. • Excelled as an Outbound Sales Agent, completing 100+ cold calls daily with a 10% conversion rate. • Effectively utilized CRMs such as HubSpot, Salesforce, Market Leader, and Boomtown.• Recognized as the Top Buyer's Agent at Keller Williams Dallas Metro North and awarded D-Magazine's Top Realtor® for three consecutive years (2016-2018) Responsibilities:• Prospect a large database of homeowners utilizing multi-line dialing systems, including Mojo Selling, and Aloware, consistently completing 100+ cold calls daily. • Effectively manage the customer experience during the transition between departments; this included setting appointments, preparing reports, compiling presentation binders, and conducting follow-up on stale leads.• Prospect personal databases as well as warm inbound leads with the goal of setting a buyer consultation.• Manage the complete sales cycle, ensuring an under-contract close rate of 95%.• Network to develop channel relationships and stimulate demand for cooperative marketing.

Denton, Texas, United States

• Donovan Marine is a national distributor of boating parts and accessories, recognized for excellence in customer satisfaction within the industry.• As a Sales-Oriented Warehouse Supervisor, I took on the responsibility of not only managing but also enhancing inbound and outbound order fulfillment. Leading a warehouse team, I consistently met and exceeded fulfillment standards, achieving a remarkable 100% fulfillment rate in year 1.Key Achievements:• Quickly promoted from within for exceptional performance.• Implemented productivity standards resulting in a 100% fulfillment rate in the first year.• Successfully communicated with nationwide sales representatives to process and optimize their orders, contributing to a 15% increase in retained revenue.Responsibilities:• Collaborated with nationwide sales representatives to process orders efficiently, ensuring maximum customer satisfaction and reducing returned orders.• Utilized Microsoft Excel and inventory management software to track, manage, and replenish warehouse inventory.• Led commission planning for five national sales representatives.• Managed monthly schedules for warehouse staff members.

Denton, Texas, United States

• The Home Depot is in the home improvement business and our goal is to provide the highest level of service, the broadest selection of products and the most competitive prices. We are a values-driven company and our eight core values include the following:o Excellent customer serviceo Taking care of our peopleo Giving backo Doing the "right" thingo Creating shareholder valueo Respect for all peopleo Entrepreneurial spirito Building strong relationships• As a dedicated Sales Associate at Home Depot, I specialized in ensuring the safety and satisfaction of daily shoppers within the Garden Department. Working within a vast client base, I honed my customer service skills by truly understanding and addressing clients' needs, recognizing the pivotal role this plays in selling products that will enhance the customer’s experience.Key Achievements:• One of my notable achievements was maximizing Home Depot's BOPIS (Buy Online, Pick Up In Store) system, resulting in a significant improvement in order turn time and ultimately enhancing overall customer satisfaction. This experience has not only strengthened my leadership skills but also showcased my ability to drive operational efficiencies and enhance the customer experience.Responsibilities:• In addition to providing exemplary customer service, my day-to-day responsibilities involved collaborating with various department managers to strategically coordinate product placement and maximize profits on key items. The success of product placement was instrumental in fostering vendor satisfaction and cultivating long-term partnerships.• In my role as a Closing Team Lead, I led a team of three employees, implementing effective closing techniques and overseeing the efficient management of incoming and outgoing freight shipments. My responsibilities extended to setting up the opening team for success, ensuring a seamless transition between shifts.