Worked with the CEO and a global team of developers, sales, marketing, and designers to maintain the roadmap, spearhead research, design, and delivery of a recommendation engine-powered B2C product and AI Avatar platform for B2B clients.• Designed and executed comprehensive customer onboarding strategies, enhancing user experience and engagement through personalized notifications and promotions, resulting in over 1000 sign-ups in the first month.• Managed technical and operational support post-launch via the creation of an Admin Portal to streamline tutor onboarding (CRM), marketing campaigns (using Marketo), and financial workflows (ERP), improving CSAT score by 45%.• Collaborated with the marketing and UX teams to identify conversion paths and create A/B tests for UI improvement and messaging, resulting in a 15% increase in product adoption.

Led a team of eight student developers, UX researchers, and NASA researchers to create and maintain the roadmap for the integration of an Augment feature algorithm-based intelligence system into their in-house collision detection prediction tool.• Oversaw the design of the data infrastructure pipeline and implementing feedback loops, leading to a 30% increase in performance.• Championed the creation of an internal CMS for data collection, leading to a 20% improvement in productivity.

Secured approval for integrating an Azure ML-powered recommendation engine into the existing Surface app with the potential to generate $0.5B in revenue and increase customer engagement by 25%. Ensured compliance with enterprise-level quality standards and security requirements with a global team of Engineers, UX, and Accessibility experts. Additionally, drove the integration for the first OEM product (Ocean plastic mouse) onto the App.• Crafted a long-term release strategy and led the MVP development and Azure ML API integration for the app, projected to generate nearly $1 billion in revenue and increase customer engagement by 25% when completed.• Collaborated with engineering and data modeling teams to identify and suggest platform-wide architectural enhancements leveraging PowerBI, to improve the data quality and reliability by 10%.

Recruited and led a diverse 15-member team comprising PMs, sales, marketing, engineering, and researchers to create a marketplace community connecting Small and Medium sized enterprises with students from Tier 2, 3, and 4 Education Institutions in India• Led product strategy, development, and marketing and fostered a community of 600+ students, which helped quickly establish a leader in the space and was a key factor in achieving 55% quarter-over-quarter revenue growth. • Managed the entire lifecycle of on-boarded partners' community-building initiatives (sessions and hackathons), including creating an automated solution to reduce post-initiative activities by 20%.• Utilized scrum methodology and ceremonies to spearhead the team for continuous experimentation and evolving GTM strategy to ensure our presence grew to 70 colleges across 63% of the entire India within 1.5 years.• Finalized and signed key MoUs with Hack for Earth Foundation (Expo Dubai 2020) and Certificado.one (Blockchain-powered certificates)

I worked on enhancement studies and Proof of Concepts, including proposing and supervising the creation of an API performance testing tool. Consequently, I owned new feature creation by partnering with internal and external stakeholders.● Drove buy-in for creating an API performance testing tool and accompanying dashboards (to map system and application-level metrics), leading to a 78% reduction in time spent for internal and external customers.● Conducted feasibility tests and integration analyses of analytics tools (ELK stack and Splunk) into Ericsson’s legacy prepaid system for a leading US-based telecom client. Awarded a spot award for concluding them before time.● Performed data analytics on large complex data sets and geo-coded databases to solve and analyze various aspects of our client’s spectrum assets. Helped the customer decide the best markets for the initial launch.

● Worked on continuous improvements ranging from automation to system performance improvement in Ericsson R&D using robotic process automation (UiPath), Python, and Shell scripting, leading to a 75% growth in code-base coverage.● Onboarded two Contact Center Server sites into global support, including overlooking knowledge base creation.● Led a 4 member team to create a simulator, eventually reducing the virtual machine consumption by 25%.