Bansi Patel Email & Phone Number

• Engage with stakeholders including hotel management, staff, and guests to understand their needs and challenges. • Analyze revenue trends and financial reports to optimize RevPAR and enhance profitability, collaborating closely with revenue management and administrative teams to align strategies based on STR reports.• Analyze data related to guest demographics, booking trends, revenue, and customer feedback to identify insights and trends. Generate reports and dashboards to support… Show more • Engage with stakeholders including hotel management, staff, and guests to understand their needs and challenges. • Analyze revenue trends and financial reports to optimize RevPAR and enhance profitability, collaborating closely with revenue management and administrative teams to align strategies based on STR reports.• Analyze data related to guest demographics, booking trends, revenue, and customer feedback to identify insights and trends. Generate reports and dashboards to support decision-making and strategic planning.• Collaborate closely with IT teams and external vendors to tailor technology solutions for the hospitality sector. Responsibilities include developing and customizing property management systems (PMS), booking engines, customer relationship management (CRM) systems, and guest service applications to meet industry-specific requirements and enhance operational efficiency.• Facilitate agile ceremonies and scrum events, including sprint planning, daily stand-ups, and retrospectives, to drive continuous improvement and ensure project alignment.• Identify opportunities to streamline processes and improve efficiency in areas such as check-in/check-out procedures, housekeeping operations, and inventory management. Implement solutions to optimize resource utilization and enhance guest satisfaction.• Ensure that technology solutions comply with industry regulations and standards, such as data privacy regulations, payment card industry (PCI) standards, and accessibility requirements.• Thoroughly document functional integration, testing requirements, SLAs, and operating level agreements.• Liaise with Technology Product Organizations during development phases to address Functional Requirements and refine Functional Design utilizing a global sourcing model. Show less

• Conducted Joint Application Development with Business Unit Stakeholders, Financial Analysts, and Project Managers to gather what the business needed.• Created documents that explained what the business needed the system to do.• Organized Scrum planning meetings every day to plan what the team would do and set goals for the project.• Created UML Diagrams such as Use Case Diagrams, Activity Diagrams, Data Flow Diagrams (DFDs), and Web Page Mock-Ups to show how the business and data… Show more • Conducted Joint Application Development with Business Unit Stakeholders, Financial Analysts, and Project Managers to gather what the business needed.• Created documents that explained what the business needed the system to do.• Organized Scrum planning meetings every day to plan what the team would do and set goals for the project.• Created UML Diagrams such as Use Case Diagrams, Activity Diagrams, Data Flow Diagrams (DFDs), and Web Page Mock-Ups to show how the business and data processes would work.• Collaborated with Stakeholders across different cultures to define Sprint scope, goals, and deliverables, onboard newly acquired businesses, and provide tool advice for developing financial reports.• Conducted GAP Analysis to assess the existing AML infrastructure and devised action plans for future AML controls.• Checked to see if certain parts of the project were possible and if there were any big risks involved.• Made diagrams to show how the business would work and how data would flow through the system.• Used a tool called JIRA to keep track of issues, tasks, and what needed to be done first.• Organized tests to make sure the system worked well, helped write instructions for testing, and made sure everything was tested properly.• Kept an eye on Sprint Burndown and Release Burndown Charts, kept track of any issues the team faced, and helped solve them. Show less

• Created comprehensive documentation of business requirements, including functional and non-functional specifications, user stories, use cases, and process flows ensuring clarity and alignment among stakeholders.• Participated in project planning, estimation, and scheduling activities. Tracked project progress, identified risks, and recommended mitigation strategies to ensure timely and successful delivery of the PIMS.• Leveraged advanced Excel skills including pivot tables, lookups… Show more • Created comprehensive documentation of business requirements, including functional and non-functional specifications, user stories, use cases, and process flows ensuring clarity and alignment among stakeholders.• Participated in project planning, estimation, and scheduling activities. Tracked project progress, identified risks, and recommended mitigation strategies to ensure timely and successful delivery of the PIMS.• Leveraged advanced Excel skills including pivot tables, lookups, and charts, along with Access database querying, to streamline and automate accounting processes.• Ensured that the PIMS adhered to relevant healthcare regulations and standards, such as HIPAA, Meaningful Use criteria. Conducted compliance assessments and recommended enhancements as needed.• Developed test plans, test cases, and test scripts for functional, integration, and user acceptance testing (UAT) phases. Coordinated testing activities, identified defects, and facilitated their resolution with development teams.• Led Joint Application Development (JAD) sessions, daily meetings, and brainstorming sessions to address challenges and optimize workflow.• Utilized MS Visio for business modeling and screen development, gathering functional requirements from users and management.• Analyzed SQL queries used in building business objects WebI universe, identifying opportunities and resolving data retrieval issues.• Incorporated stakeholder feedback throughout the project lifecycle to enhance project quality and ensure customer satisfaction.• Conducted thorough analysis of existing systems and workflows to identify inefficiencies and areas for improvement in patient information management processes. Show less

Master Of Business Administration - Mba, Data Analytics

Master Of Science - Ms, Finance, General

Bachelor Of Business Administration, Itm