Manager, QC & ISO Compliance• Established and approved QC process procedures, specifications and technical training for implementation of new materials, products and processes in all manufacturing functions• Responsible for planning and implementing the Annual Facility Quality Loss Cost and triennial forecast to meet PL assigned by Panasonic Corporate in Japan• Managed quality processes on daily activities to ensure products and processes were completed with the requirements of the Quality Management system including planning, organizing and managing the overall activities of receiving/outgoing quality functions• Conducted quality weekly and monthly reports to provide statistical analysis of production processes and product quality for process improvement through Six Sigma, 5S and Lean methods• Worked with processes to identify true root causes and implement action plans with obtainable and measureable results• Responsible for reviewing and approving outsource vendors domestically and internationally to meet customer and internal specification, ensuring customer satisfaction and expectation • Responsible for investigating and managing all custom complaints, including compliance concerns. Directly communicated with customers to provide final disposition and 100% satisfaction investigation reports with logistical data and obtainable action plans• Established and implemented ISO 9001&14001 processes. Assigned as a Company ISO Compliance Officer to ensure the resources, process procedures, documentation and training were successfully implemented and maintained beyond ISO requirements for Productivity Continuous Improvement• Developed and implemented internal audit program as a trained Lead Auditor for ISO 9001&14001 processes • Managed and conducted process audits, including providing approval for closing-out audit findings and creating and conducting management reports with action plans for continuous improvement

Manager Quality Assurance• Responsible for all Quality Assurance and Quality Control functions of the facility operation• Responsible for approving all outsourced vendors