Brenda A. Email & Phone Number

Denver, Colorado, United States

Denver Metropolitan Area

Sole cash management for 70 retail locations. Bank reconciliation and credit card issue resolution. Month-end reconciliation of all cash bank accounts and credit card services. Daily research and resolution of cash variances and escalations.

United States

Denver, Colorado, United States

Greater Denver Area

Greater Denver Area

• Full end to end reconciliation of top 100 customer accounts. • Complete resolution of escalated customer cases fully.• Produce, build and utilize current reports within three accounting programs

Denver, Co

• Weekly reconciliation of top 20 customer accounts to limit bad debt increases• Worked with a variety of accounts including small business, large corporations, hotels and large revenue retail clients• Managed end to end an 1100 customer portfolio for professional services • Placed customer accounts on hold due to past due balances• Contacted customers to collect outstanding payments via one-time or negotiated installment methods• Process payments, credits, adjustments and reconciled customer accounts via EFT, ACH, Credit Cards, Wires and Lockbox• Work in tandem with sales teams, Credit Analyst and customers to negotiate payments and ensure accounts are reconciled accurately• Review collection aging to determine the status of collections and the amounts of outstanding balances• Discover, correct and escalate properly incorrect payment postings, discrepancies and any inaccuracy on customers’ accounts• Managed and organized Accounts Receivable Inbox for customers inquiries and request • Processed account statements and aging reports when needed and upon request• Shared services of incoming customer calls, inquiries and questions

Commerce City, Colorado

• Sole Accounts Receivable department employee • Daily deposits of live checks, cash, and ACH transactions • Daily input of customer service orders to be invoiced in SAP system • Daily invoicing to customers via emails or USPS• Handled all daily incoming accounts receivable customer calls • Collections of over1500 accounts, to collect bad debt• Processed lien paperwork for past due accounts • Prepared tax paperwork, for company project of past due Colorado state taxes• Occasional in office meetings with customers to reconcile past due accounts

Lakewood, Co

• Daily deposits and account reconciliation of ACH’s, bank wires, credit cards, and checks. • Reconcile and investigate cash receipts transactions to bank statements and customer accounts.• Assist with collections department (shared services).• Assist with customers past due and collection accounts for resolution on accounts.• Apply all journal entries as needed to correct accounting errors and balance accounts.• Moderate volume of incoming accounts receivable calls. • Assisting customers inquiring about account balances, invoices and account holds. • Processing customer refunds and reverse payments to reconcile accounts. • Responsible for accounts receivable email inbox addressing customers questions and inquiries.

Meridian, Co

• General Ledger and journal entries for dishNet Wireline receivables• Monthly reconciliation of dishNet bank account.• Monthly cash verification of dishNet receivables• Apply bankruptcy adjustments• Apply receivables for third-party customers for phone services• Apply collections payments received via third party collection agency for written off accounts• Provide collection reconciliation as proof of debt to customers. • Assisted in company migration from dishNet Wireline to Dish only systems• All other account receivables duties for dishNet Wireline.• Payment research, the bank returned checks and cash applications for customer accounts through company Lockbox

Denver, Co

• Receive and verify service tickets for accuracy• Liaise between sales and operations to research and resolve any bid/ticket discrepancies, check arithmetic accuracy, and apply appropriate coding • Ensure all service tickets have the appropriate documentation attached and approvals prior to processing• Process service tickets and service reports (well treatment data) into the database system• Prepared invoices to mail to customers• Responsible for accurate filing of invoices• Respond to and resolve routine customer questions/inquiries • Support AR team members to meet deadlines and maintain timely billing• Assist with invoice issue resolution

Greenwood Village, Co

• Cash Applications of customers payments received via company lockbox• Review processed contracts for accuracy to identify and correct errors daily• Locating accounts for customers, checks received in the office, forwarding to a processing center• Accessing commercial and roll off customers internal credit inquiries • Coding and keying customer adjustments to commercial accounts • Applied landfill and disposal sites daily deposit into an internal accounting system• Researched billing inquiries, credit/debit accounts for billing accuracy• Input vendor invoices and request check payments for vendors • General filing and organizing for set up and billing department• Training the commercial billing team to correct contracts and ensure accuracy