Baqar Sayed Email & Phone Number

Mumbai

Educated customers about potential scams, empowering them to take proactive measures in protecting their personal information from unauthorised access or use.Minimized losses due to fraud incidents by swiftly identifying patterns of suspicious behaviour and taking appropriate action such as, freezing account.Enhanced customer trust by promptly addressing their concerns regarding potential fraud incidents and provide recommendations for safeguarding their accounts.Reduced credit card fraud by implementing effective monitoring and detection strategies.Analyzed financial statements, bank records and government databases to identify fraud and other instance of financial crimes.

Resolved customer complaints while prioritizing customer satisfaction and loyalty.Provided exceptional customer service with empathetic listening and effective problem-solving skills.Keep up-to-date on flight schedules to provide accurate information for travelers seeking assistance.Assisted passengers with special needs, ensuring a comfortable and stress-free travel experienceReviewed and updated customer information to maintain up-to-date records for high-quality service.Prepared customer invoices, accepted payments, and processed refund and cancellation requests.