Brett Roberson Email & Phone Number

Phoenix, AZ, US

Phoenix, Arizona, United States

• Manage all aspects of daily operations of a specialty pharmacy with 60+ employees and $12M in annual revenue focusing on quality and efficiency, promoting safety and limiting risk to the business.
• Track and manage a $1.5M monthly COGS budget and $500K monthly COS budget.
• Directly supervise 16+ employees including 12+ Pharmacists, an Operations Manager, Pharmacy Supervisor, and 2 Warehouse/Inventory Supervisors. Indirectly supervise 55+ employees.
• Oversee daily pharmacy operations, ensuring efficient and accurate medication processing & dispensing along with inventory management. Implement best practices to enhance operational efficiency and customer satisfaction.
• Work with corporate and staff to maintain compliance with all company metrics, budgets and ensure that policies & procedures are strictly followed.
• Collaborate with clinical team and nursing to ensure optimal patient outcomes through accurate medication therapy management, medication reviews, and drug utilization evaluations.

Phoenix, Arizona, United States

• Oversaw the daily activities of the pharmacy and ensured processes were efficient, safe, and aligned with quality standards. Maintained a focus on risk mitigation and safety to safeguard the business.
• Managed a team of 25+ employees, including an operations supervisor, pharmacy supervisor, pharmacists, and front and back-end staff. Fostered a collaborative and high-performing team environment.
• Took charge of a $250K monthly cost of goods sold (COGS) budget and a $75K monthly cost of services (COS) budget, optimizing resource allocation while maintaining financial integrity.
• Conducted weekly one-on-one meetings with direct reports to provide feedback, support operations, and address concerns.
• Collaborated with company owners on a weekly basis to ensure alignment with business goals, discuss concerns, and assess operational progress.
• Led a monthly Quality Improvement (QI) meeting to ensure client and patient safety and adherence to URAC accreditation standards.

Phoenix, Arizona

• Managed all aspects of daily operations of a pharmacy with 100+ employees that generated $20M in annual revenue.
• Directly supervised multiple Pharmacists, an Operations Manager, Clinical Manager, Clinical Supervisor, and Call Center Manager while indirectly supervising 75+ administrative and warehouse employees.
• Tracked and maintained a $1.7M monthly COGS budget and a $750K monthly COS budget.Key Accomplishments
• Reduced employee turnover from 27% to 9% over three years.
• Provided leadership that helped improve gross margins from 28% to 37%.
• Led the implementation of a national call center that provided after-hours customer support for patients nationwide.

Bachelor'S Degree

Doctor Of Pharmacy - Pharmd