My entire career has been focused on healthcare because I passionately believe it is a fundamental human right to be healthy and happy. I combine clinical skills as a licensed psychologist with business acumen (Doctorate in Business with a focus on healthcare) to make evidence-based decisions to improve a customer's healthcare experience through better product offerings and improved service, both of which are pivotal to delighting healthcare consumers. I have an established track record of leading cross-functional teams, building strategic partnerships, driving innovation, and fostering growth. I value a diverse and inclusive culture and am always eager to learn new skills and explore new challenges in the dynamic and evolving healthcare industry.My unique and diverse skillset includes: • Licensed Psychologist, empathetic leader, and consummate professional• Doctorate in Business Administration (DBA)• Published author and head of Voice of Customer research • Greenfield project expert – I love building strong, independent, best-in-class teams• Behavioral Health, research, quality oversight, and operational management experience