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Barb D. Email & Phone Number
Executive Product Consultant
at
Baylor Scott & White Health
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Executive Product Consultant
Location
Greater Philadelphia, United States
Company size
Who is Barb D.? Overview
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Quick answer
Barb D. is listed as Executive Product Consultant at Baylor Scott & White Health, a with 29644 employees, based in Greater Philadelphia, United States. AeroLeads shows a matched LinkedIn profile for Barb D..
Barb D. previously worked as Senior Product Owner at Pivot Point Consulting, A Vaco Company and Head of Voice of Customer Analytics at Optum. Barb D. holds Executive Development Program, Graduate School Of Business, Completed from Stanford University.
Company email context
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Baylor Scott & White Health
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Profile bio
About Barb D.
My entire career has been focused on healthcare because I passionately believe it is a fundamental human right to be healthy and happy. I combine clinical skills as a licensed psychologist with business acumen (Doctorate in Business with a focus on healthcare) to make evidence-based decisions to improve a customer's healthcare experience through better product offerings and improved service, both of which are pivotal to delighting healthcare consumers. I have an established track record of leading cross-functional teams, building strategic partnerships, driving innovation, and fostering growth. I value a diverse and inclusive culture and am always eager to learn new skills and explore new challenges in the dynamic and evolving healthcare industry.My unique and diverse skillset includes: • Licensed Psychologist, empathetic leader, and consummate professional• Doctorate in Business Administration (DBA)• Published author and head of Voice of Customer research • Greenfield project expert – I love building strong, independent, best-in-class teams• Behavioral Health, research, quality oversight, and operational management experience
Current workplace
Barb D.'s current company
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Baylor Scott & White Health
8 roles
Barb D. work experience
A career timeline built from the work history available for this profile.
Senior Product Owner
CurrentAs a passionate Product Owner, I bring innovative products to life. I collaborate with cross-functional teams to define the product vision, prioritize backlogs, and deliver successful features that meet user needs and business objectives. I develop a clear product vision that aligns with business goals and market trends, utilizing Agile Scrum methodologies to efficiently manage the product backlog and ensure smooth product delivery.My approach is user-centric, as I collaborate with stakeholders and users to gather requirements, define user stories, and champion user needs. I also utilize data-driven decision-making, tracking key product metrics, conducting market research, and leveraging user feedback to continuously improve the product.
May 2024 - Present
Head Of Voice Of Customer Analytics
Built a strong analytics team with best-in-class-expertise in advanced voice of customer research. Focused on improving the consumer experience by providing actionable insights to increase Net Promoter Score (NPS), Customer Satisfaction, task completion, and call obviation (drive to digital). Operational oversight for VOC research for all of Optum's core business areas including RX, Insight, Behavioral Health, Population Health, Finance, Care clinics, and AARP.
Jan 2022 - Mar 2024
Head Of Performance Capabilities
Expanded responsibilities to include Performance Guarantees and Exception Management for OptumHealth.
Jan 2019 - Dec 2021
Senior Director, Strategic Performance Guarantees
Oversight of performance guarantees for Optum including creating new, compelling guarantees, monitoring guarantees and oversight of risk management.
Jan 2014 - Dec 2019
Director Of Quality, Behavioral Solutions
Oversight of quality outputs for audits, compliance, reporting, analytics and quality-improvement initiatives.
Aug 2006 - Dec 2014
Senior Business Analyst
Designed, developed and implemented all aspects of healthcare operations projects including modifications to business designs, new implementations, and solving business problems.
Jul 2004 - Aug 2006
Clinical Manager
Managed licensed professionals handling crisis phone calls, pre-certifications, concurrent reviews, productivity report completions, and mentored staff members. Developed standardized protocols for screening all intake calls.
Jun 2001 - Jul 2004
Team & coworkers
Colleagues at Baylor Scott & White Health
Other employees you can reach at bswhealth.com. View company contacts for 29644 employees →
SY
Stephanie Yano
Colleague at Baylor Scott & White HealthTemple, Texas, United States
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GA
Grey Anderson
Colleague at Baylor Scott & White HealthGreater Birmingham, Alabama Area, United States
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MC
Marie Castaneda
Colleague at Baylor Scott & White HealthCarrollton, Texas, United States
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JB
Jim Burnham
Colleague at Baylor Scott & White HealthGarland, Texas, United States
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DH
Diane Houston
Colleague at Baylor Scott & White HealthCarrollton, Texas, United States
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NB
Nikki Battin
Colleague at Baylor Scott & White HealthLiberty Hill, Texas, United States
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JD
Jana Dauber
Colleague at Baylor Scott & White HealthWaco Area, United States
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BY
Bing Yee
Colleague at Baylor Scott & White HealthRound Rock, Texas, United States
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MS
Minela Smajic, Bsn, Rn, Ccrn
Colleague at Baylor Scott & White HealthFrisco, Texas, United States
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LB
Lynn Baron
Colleague at Baylor Scott & White HealthSouthlake, Texas, United States
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Stephanie Yano
Colleague at Baylor Scott & White HealthTemple, Texas, United States
View →
GA
Grey Anderson
Colleague at Baylor Scott & White HealthGreater Birmingham, Alabama Area, United States
View →
MC
Marie Castaneda
Colleague at Baylor Scott & White HealthCarrollton, Texas, United States
View →
JB
Jim Burnham
Colleague at Baylor Scott & White HealthGarland, Texas, United States
View →
DH
Diane Houston
Colleague at Baylor Scott & White HealthCarrollton, Texas, United States
View →
NB
Nikki Battin
Colleague at Baylor Scott & White HealthLiberty Hill, Texas, United States
View →
JD
Jana Dauber
Colleague at Baylor Scott & White HealthWaco Area, United States
View →
BY
Bing Yee
Colleague at Baylor Scott & White HealthRound Rock, Texas, United States
View →
MS
Minela Smajic, Bsn, Rn, Ccrn
Colleague at Baylor Scott & White HealthFrisco, Texas, United States
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LB
Lynn Baron
Colleague at Baylor Scott & White HealthSouthlake, Texas, United States
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4 education records
Barb D. education
Executive Development Program, Graduate School Of Business, Completed
Doctorate Of Business Administration, Business Administration, 4.0
Certification, Master Black Belt
Master Of Science (M.S.), Statistics And Psychology
FAQ
Frequently asked questions about Barb D.
Quick answers generated from the profile data available on this page.
What company does Barb D. work for?
Barb D. works for Baylor Scott & White Health.
What is Barb D.'s role at Baylor Scott & White Health?
Barb D. is listed as Executive Product Consultant at Baylor Scott & White Health.
Where is Barb D. based?
Barb D. is based in Greater Philadelphia, United States while working with Baylor Scott & White Health.
What companies has Barb D. worked for?
Barb D. has worked for Baylor Scott & White Health, Pivot Point Consulting, A Vaco Company, Optum, and Cigna.
Who are Barb D.'s colleagues at Baylor Scott & White Health?
Barb D.'s colleagues at Baylor Scott & White Health include Stephanie Yano, Grey Anderson, Marie Castaneda, Jim Burnham, and Diane Houston.
How can I contact Barb D.?
You can use AeroLeads to view verified contact signals for Barb D. at Baylor Scott & White Health, including work email, phone, and LinkedIn data when available.
What schools did Barb D. attend?
Barb D. holds Executive Development Program, Graduate School Of Business, Completed from Stanford University.
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