Barb Sutherland Email & Phone Number

Omaha, NE

• Answer a high volume of calls on a multi-line switchboard.
• Review Avaya phone system performance Integrated Management V 5.0.11, check and repair alarms and errors in the system.
• Maintain BCMS reports, operate telephone voicemail system and make necessary programming changes.
• Track information using Excel spreadsheet.
• Quickly and effectively solve customer challenges.
• Check monthly phone bill and verify charges.

Omaha, NE

• Maintained quality control, sorted mail and operated mail machines.
• Pulled, packed and shipped orders.

Omaha, NE

• Maintained records of meetings and typed documents using word processing.
• Coordinated the ordering of supplies and agent kits.
• Shuttled clients to and from airport.
• Pulled and maintained stock market records.
• Provided general administrative support including answering calls and greeting visitors.