Energetic, courteous and persistent client advocate with exceptional communication, customer service, and organizational skills to enhance customer experience and operational efficiency. Expert in optimal customer acquisition and retention strategies through effective target marketing campaigns. Flexible, punctual, and observant employee driving efficiency and compliance in fast-paced environments. Key skills include:- All Aspects of B2B and B2C Publishing/Fulfillment - Client/Subscriber Loyalty Programs - Customer Outreach Programs and Surveys - Email Marketing- Effective Client Relationships- Google Analytics- Growing Subscriptions - Innovative Problem Solving - New System Implementation- Process Optimization - Project Management - Resolving Sensitive Customer Issues - Strategic Marketing Plans- Social Media Marketing
Listed skills include Direct Marketing, Circulation, Publications, Strategic Partnerships, and 28 others.