Frank Elchert Ms, Pmp, Csm Email & Phone Number

Florham Park, Nj

Responsible for the creation of go-to-market product management framework to support product strategy across a portfolio of internally and externally developed solutions. Worked with a cross-functional team to identify and organize tasks for creation of a launch plan. Utilizing Aha, allowed for the creation of roadmaps for each product and the ability to move from a waterfall method to an agile based method of development. This became the control gate to release features into Jira after the creation of user stories and level of effort determined.• Completed extensive research, interviews, and surveys to identify a turn-key solution for a cloud-based Menu Planning Solution. Commercialized the product using newly created launch planning. Product brings immense value to our members and a new revenue stream with ninety-nine paying locations • Relaunched a beta Software System that was struggling. Worked with that beta customer to identify all existing issues and collaborated with developers to resolve all issues and create a new revenue stream with seventy-three paying locations• Launched a major release to the Member Portal through the additions of an Engagement Hub, enhanced affiliation process and a new Single Sign On. Allows members to access other solutions from within the portal• Improved release schedules to monthly, to promote a steady release of features and enhancements• Assigned a second Member Portal after its initial launch. Built a roadmap and transferred 186 Jira backlog items into Aha for grooming, categorization, and development of user stories

West Caldwell, Nj

Managed and executed product marketing and launch programs driving revenue and market share for a $1.2B office technology hardware and software product portfolio for the North American market. Spearheaded cross-functional international product launch teams with key stakeholders from supply chain, product engineering, manufacturing, legal, marketing communications, channel marketing, web development, support desk, training, finance and pricing teams. Developed go-to-market strategy through crafting value propositions and messaging. Establish long term product vision and growth strategy through development of product roadmaps engaging voice of customer and field insight. Served as subject matter expert supporting and assisting sales teams, developing strategies and delivering presentations.

Iselin, Nj

Developed and led projects to implement complex software and hardware deployments. Engaging with C-level executives and IT professionals of client to coordinate all expectations, resources, and timelines for projects. Managed project plans ensuring projects remained on time, under budget and within scope. Conducted weekly meetings with stakeholders to manage progress and attainment of agreed upon milestones. Each project upon completion was measured against current scope and required customer acceptance. • Led successful implementation of $20M in high-profile projects for Fortune 100 and 500 clients.• Exposed $15M inventory cost reduction by spearheading project to migrate company from physical to virtual software distribution system.• Reduced software distribution time from weeks to hours by linking the license desk with various partner licensing desks.• Recipient of Lanier Presidential award for the largest and most sensitive deployments.

Pine Brook, Nj

Directed the execution and deployment of professional services. Conducted pre-sales analysis and project support to drive completion of solution implementation from concept to post-training. Interfaced with key stakeholders to identify and address project status and expectations. Assembled and trained superior project teams to regularly exceed key performance indicators. Developed and mentored all personnel and managed payroll and performance reviews. Managed 70 direct reports in 15 locations.

Masters, Organizational Dynamics/Business

Activities and Societies: International Studies in Poland, Estonia and Finland

Bba, Business Administration

Activities and Societies: Phi Beta Kappa