Rachael A. Email & Phone Number

• Advising, educating, and counseling prospective clients on market activities/today’s current market, and effectively communicated market insights and property details by utilizing market analysis, and verifying income, assets, and expenses for each applicant.•Analyzing market trends and competitive landscape to understand opportunities and potential value.• Building brand awareness and generating leads while managing internal and external marketing campaigns and promoting… Show more • Advising, educating, and counseling prospective clients on market activities/today’s current market, and effectively communicated market insights and property details by utilizing market analysis, and verifying income, assets, and expenses for each applicant.•Analyzing market trends and competitive landscape to understand opportunities and potential value.• Building brand awareness and generating leads while managing internal and external marketing campaigns and promoting property sales through advertisements, open houses, and participation in multiple listing services, as well as coordinating with the team leader to film episodes for YouTube of desirable areas that clients would like to buy/sell, and promoted properties to target audiences to enhance revenue generation.• Establishing rapport and enhanced customer satisfaction through versatile communication skills, strengthened client relationships and expanded business opportunities.• Conducting thorough property evaluations, analyzing market trends and comparable sales data to accurately price listings, and implementing innovative marketing strategies Show less

• Providing comprehensive administrative support, managing client communications, coordinating property listings, ensuring smooth operations within the office, and evaluating and recommending changes in rental pricing strategies to remain competitive in today’s market.• Collaborating with team leader to create and maintain property listings on multiple platforms, ensuring accurate and up-to-date information, which boosted online visibility and attracted more potential buyers.•… Show more • Providing comprehensive administrative support, managing client communications, coordinating property listings, ensuring smooth operations within the office, and evaluating and recommending changes in rental pricing strategies to remain competitive in today’s market.• Collaborating with team leader to create and maintain property listings on multiple platforms, ensuring accurate and up-to-date information, which boosted online visibility and attracted more potential buyers.• Providing crucial administrative support during open houses and property showings, ensuring a welcoming environment.• Assisting in the preparation of sales contracts, presentations, and marketing materials, showcasing properties effectively.• Acted as a liaison between clients, agents, and third-party service providers, facilitating seamless communication and coordination, resulting in smoother transaction processes.• Contributed significantly to the overall success of property sales and client satisfaction, reflecting positively on team performance metrics and customer feedback Show less

• Maintaining accurate records and databases by generating, organizing, and maintaining Excel spreadsheets for customer database maintenance, as well as cleaning up data in spreadsheets.• Manage office operations such as organizing paperwork, handling inquiries, and scheduling appointments.• Managing a multi-line phone system, answering and phone calling an average of 50 calls daily, employing a professional and courteous manner to assist callers with inquiries, and updating… Show more • Maintaining accurate records and databases by generating, organizing, and maintaining Excel spreadsheets for customer database maintenance, as well as cleaning up data in spreadsheets.• Manage office operations such as organizing paperwork, handling inquiries, and scheduling appointments.• Managing a multi-line phone system, answering and phone calling an average of 50 calls daily, employing a professional and courteous manner to assist callers with inquiries, and updating their status/information in our database through Excel.• Collaborating closely with real estate agents and brokers, relaying detailed messages, scheduling property showings, and ensuring efficient communication between clients and the sales team.• Receiving recognition from agents and management for exceptional organizational skills and attention to detail, leading to expanded responsibilities and increased trust within the team. Show less

• Manage a diverse group of children aged 6-12 in afterschool programming, fostering a safe and nurturing environment for their growth and development.• Design and implement engaging activities that promote social, emotional, and cognitive development while aligning with the program's educational objectives.• Lead structured that are both one-on-one and group sessions, utilizing a blend of educational and recreational activities to cater to individual needs. •… Show more • Manage a diverse group of children aged 6-12 in afterschool programming, fostering a safe and nurturing environment for their growth and development.• Design and implement engaging activities that promote social, emotional, and cognitive development while aligning with the program's educational objectives.• Lead structured that are both one-on-one and group sessions, utilizing a blend of educational and recreational activities to cater to individual needs. • Collaborate with a team to create customized plans for children facing behavioral challenges, ensuring their inclusion and progress.• Enhance the overall well-being and interpersonal skills of children by Receiving positive feedback from parents, teachers, and community members regarding the noticeable improvement in children's social interactions and emotional well-being. Show less

• Provided compassionate and effective case management services such as comprehensive assessments and regular check-ins to monitor clients' mental health status, ensuring adherence to treatment plans and adjusting interventions as needed.• Maintained detailed documentation and records of client interactions and progress by leveraging knowledge of the residents' treatment goals, carrying out expected interventions, observation, and documentation of success by recording all data from each… Show more • Provided compassionate and effective case management services such as comprehensive assessments and regular check-ins to monitor clients' mental health status, ensuring adherence to treatment plans and adjusting interventions as needed.• Maintained detailed documentation and records of client interactions and progress by leveraging knowledge of the residents' treatment goals, carrying out expected interventions, observation, and documentation of success by recording all data from each of my list of clients in Google Docs. • Provided support and guidance to residents with diverse mental health needs by implementing daily routines and activities designed to support emotional regulation, social interaction, and life skills development, and offered one-on-one counseling sessions and emotional support to residents facing acute mental health episodes or periods of distress.• Tasked with creating and implementing individualized treatment plans, ensuring a safe and nurturing environment while promoting residents' independence and well-being under the state manual of standards.• Collaborated with other counselors to assess residents' progress and adjust strategies accordingly, providing crisis intervention when necessary.• Received commendation for exceptional client advocacy and successful reintegration of residents into the community. Show less

• Managed end-to-end recruitment procedures, including job postings, candidate screening and interview coordination, implemented an applicant tracking system, improving workflow and coordinating all interviews by scheduling new hires.• Introduced standardized interview questions and assessments, ensuring fair evaluation, and collaborated with cross-functional teams to create engaging onboarding materials, including manuals and training modules. • Conducted orientation… Show more • Managed end-to-end recruitment procedures, including job postings, candidate screening and interview coordination, implemented an applicant tracking system, improving workflow and coordinating all interviews by scheduling new hires.• Introduced standardized interview questions and assessments, ensuring fair evaluation, and collaborated with cross-functional teams to create engaging onboarding materials, including manuals and training modules. • Conducted orientation sessions to acclimate new hires to company culture and policies as well as all pre-hire and post-hire paperwork including reference and background checks, managed, created, and updated personal spreadsheets and shared events with candidates.• Dependable and reliable assistant that followed policy and procedures and educated new hires and current staff on policy and procedures as these policies would change at times. • Trained Interns on the basics of front desk duties such as operating office machines, as well as instructed interns about client privacy rights, policies and rules, and regulations under state laws to ensure quality service.• Increased new hire satisfaction by 30% and accelerated integration, leading to improved productivity within the first three months with the ability to build effective working relationships with contractors in all departments. Show less

• Managed administrative tasks for a fast-paced corporate office supporting a team of executives and coordinating daily operations, as well as Handling all administrative matters including, taking referrals, assigning cases to counselors, composing documents such as • Outpatient forms, and translating documentation in both English and Spanish.• Eliminate outdated or unnecessary materials, transfered them to inactive storage, according to file maintenance guidelines or legal… Show more • Managed administrative tasks for a fast-paced corporate office supporting a team of executives and coordinating daily operations, as well as Handling all administrative matters including, taking referrals, assigning cases to counselors, composing documents such as • Outpatient forms, and translating documentation in both English and Spanish.• Eliminate outdated or unnecessary materials, transfered them to inactive storage, according to file maintenance guidelines or legal requirements, and developed and standardized office procedures resulting in smoother workflow and improved task delegation.• Performed administrative tasks such as data entry, invoicing, balance sheets, and proofreading documents as well as ensuring all Excel spreadsheets in systems were organized, maintained, and cleaned up any errors that were found.• Committed to staying up to date with all insurance requirements, including details of patient financial responsibilities, free-for-service, and managed care plan, reviewed remittance codes from Medicaid posted charges, payments, and bills, and applied appropriate ICD-9 codes, charges, and correct charges. • Coordinated and scheduled interviews, appointments, meetings, and conferences, reserved conference rooms set up agendas, managed travel arrangements schedules, coordinated meetings, and communicated with Case Managers on a daily regarding cases/referrals. • Implemented a scheduling system, optimized inventory management processes, and organized records for easy access, as well as reduced scheduling conflicts and enhanced inventory tracking accuracy. Show less

• Managed a high-volume intake process in a healthcare facility to ensure seamless patient admissions and efficient operations.• Handled inquiries, collected necessary information, and coordinated schedules to facilitate the intake process for new patients.• Collected UDS Specimens of each client and ensured quality shipping by arranging samples as required by laboratory policies.• Translate documentation from English to Spanish and schedule client visits with counselors… Show more • Managed a high-volume intake process in a healthcare facility to ensure seamless patient admissions and efficient operations.• Handled inquiries, collected necessary information, and coordinated schedules to facilitate the intake process for new patients.• Collected UDS Specimens of each client and ensured quality shipping by arranging samples as required by laboratory policies.• Translate documentation from English to Spanish and schedule client visits with counselors or other mental health professionals.• Upload information and conduct client assessments within the NJSAMS statistical system to ensure eligibility and proper state funding.• Received commendation from management for the successful implementation of the new intake system, contributing to the organization's improved efficiency. Show less

• Managed a caseload of diverse older adults facing mental health/behavioral challenges/drug abuse history, requiring comprehensive care and support, and provided ongoing telephone and face-to-face case management services with clients and the referral agency.• Assessed clients' needs, formulated tailored care plans, and advocated for necessary resources to enhance their well-being, as well as conducted thorough client evaluations, identifying specific mental health requirements and… Show more • Managed a caseload of diverse older adults facing mental health/behavioral challenges/drug abuse history, requiring comprehensive care and support, and provided ongoing telephone and face-to-face case management services with clients and the referral agency.• Assessed clients' needs, formulated tailored care plans, and advocated for necessary resources to enhance their well-being, as well as conducted thorough client evaluations, identifying specific mental health requirements and provided a nonjudgmental and empathetic therapeutic approach in supporting clients dealing with biological, and psychological, social, spiritual, emotional, and environmental challenges.• Conducted documentation of all data recorded in Word as well as monitored clients’ medication and their progress to deter deviation. Charted and recorded all information into the client’s weekly chart, as well as monitored, assessed, and requested adjustments to medically monitored methadone medication.• Collected UDS specimens and ensured quality shipping by arranging samples as required by laboratory policies.• Received accolades from supervisors for dedication and commitment to achieving positive results in challenging cases. Show less

• Managed and coordinated scheduled appointments, organized meetings, and maintained records, ensuring seamless operations and effective communication within the office, as well as eliminating outdated or unnecessary materials, destroying them, or transferring them to inactive storage, according to file maintenance guidelines or legal requirements.• Performed administrative tasks such as data entry, invoicing, balance sheets, and proofreading documents.• Trained Interns on the… Show more • Managed and coordinated scheduled appointments, organized meetings, and maintained records, ensuring seamless operations and effective communication within the office, as well as eliminating outdated or unnecessary materials, destroying them, or transferring them to inactive storage, according to file maintenance guidelines or legal requirements.• Performed administrative tasks such as data entry, invoicing, balance sheets, and proofreading documents.• Trained Interns on the basics of front desk duties such as operating switchboards, and office machines, as well as instructed interns about client privacy rights, policies and rules, and regulations under state laws to ensure quality service; through group presentations.• Implemented a streamlined intake system, optimized filing system, and standardized administrative procedures, and utilized database management tools to track and organize patient information. Collaborated with various departments to ensure timely and accurate data collection.• Improved accessibility and retrieval of information, contributing to smoother workflow and enhanced team productivity. Show less

Bachelor'S Degree, Criminal Justice And Corrections

Associate'S Degree, Criminal Justice And Corrections