Barbara Ackerman Email & Phone Number

Chicago, Il

•Bilingual Polish union representative•Educated members about contract and workers rights•Resolved pay disputes between member and employer•Managed member enquiries by providing information and advice, or by referring the enquiry to the appropriate personnel.•Answered telephone calls in the Member Resource center and documented calls and tracked disputes using local computer database.•Problem-solve for members in response to pay issue inquiries•Provided contract language interpretation and analysis.•Advised members of their workplace rights over the phone, in person or in writing.•Provided strike support, including organizing community support, helping pressure employers, arranging back to work assignments, and research.•Participated in relevant training and professional development activities.•Contributed to a collaborative team effort to meet MRC objectives.

Bolingbrook, Il

•Maintain and update employee information into SAP•Ensure compliance with various state regulations•Corporate Administrator for E-Verify•Assist HR, District and LP Managers in various assignments

Bachelor Of Arts (Ba), Public Administration

Labor And Industrial Relations