Barbara Arany Email & Phone Number

Barcelona, Ct, Es

Barcelona, Catalonia, Spain

✓ I am an Account Manager for TikTok for Business who consults with advertisers about their digital marketing strategy to propel mutual success and tailor solutions to client needs. » Creating digital marketing strategies for advertisers on TikTok's advertising platform» Managing a diverse portfolio spanning multiple industries and verticals» Acting as a trusted consultant, providing guidance to marketers and CEOs to maximize their advertising efforts on TikTok» Digital… Show more ✓ I am an Account Manager for TikTok for Business who consults with advertisers about their digital marketing strategy to propel mutual success and tailor solutions to client needs. » Creating digital marketing strategies for advertisers on TikTok's advertising platform» Managing a diverse portfolio spanning multiple industries and verticals» Acting as a trusted consultant, providing guidance to marketers and CEOs to maximize their advertising efforts on TikTok» Digital marketing campaign setup & optimization» Performance tracking to achieve key metrics and objectives» Providing ongoing support to partners (updates, insights, suggestions) to drive continuous improvement and campaign success» Executing upselling strategies by consistently adding value to client partnerships and aligning solutions to their evolving needs and business objectives Show less

Barcelona, Catalonia, Spain

✓ Served as a Digital marketing consultant in the creation and implementation of dynamic digital marketing strategies on TikTok's advertising platform, spanning diverse verticals in the SMB segment. » Consistently surpassed KPI goals by delivering impactful results» Building trust-based relationships with clients, prioritizing transparency and collaboration to encourage mutual success» Comprehensive experience across all verticals, tailoring strategies for client needs based on… Show more ✓ Served as a Digital marketing consultant in the creation and implementation of dynamic digital marketing strategies on TikTok's advertising platform, spanning diverse verticals in the SMB segment. » Consistently surpassed KPI goals by delivering impactful results» Building trust-based relationships with clients, prioritizing transparency and collaboration to encourage mutual success» Comprehensive experience across all verticals, tailoring strategies for client needs based on industry insights » Using campaign optimization strategies to drive conversions and ROI-oriented outcomes Show less

Barcelona, Catalonia, Spain

✓ I primarily collaborated with the CEO on strategic planning, operational management, marketing, branding, PR, creative and customer relations tasks. This involvement allowed me to contribute across all areas of the business.» Directed strategic tasks including project management, pricing strategies and competitive analysis, enhancing operational efficiency and profitability» Managed operational initiatives such as transitioning to the Gstock system and defining internal… Show more ✓ I primarily collaborated with the CEO on strategic planning, operational management, marketing, branding, PR, creative and customer relations tasks. This involvement allowed me to contribute across all areas of the business.» Directed strategic tasks including project management, pricing strategies and competitive analysis, enhancing operational efficiency and profitability» Managed operational initiatives such as transitioning to the Gstock system and defining internal communication protocols» Executed creative, marketing and customer relations tasks, including overseeing all social media platforms to foster brand engagement and customer satisfaction Show less

Budapest, Hungary

✓ The skills I strengthened and used daily in this position were: proactivity; self-motivation; out of the box thinking; great presentation, communication and people skills; good analytical skills.» Delivering internal trainings» Onboarding and nesting of new employees» Define problematic areas and create training courses» Being a Learning & Development subject matter expert

Budapest, Hungary

✓ As a Customer Service Team Leader, I led a multinational team to launch a streaming platform successfully across 25+ new markets in the Middle East and North Africa region.Key achievements include:» Leading a multinational team through project launch and efficient daily operations» Reporting volumes, addressing issues promptly and ensuring high client satisfaction» Providing coaching, training and feedback to foster team development» Maintaining KPIs, conducting… Show more ✓ As a Customer Service Team Leader, I led a multinational team to launch a streaming platform successfully across 25+ new markets in the Middle East and North Africa region.Key achievements include:» Leading a multinational team through project launch and efficient daily operations» Reporting volumes, addressing issues promptly and ensuring high client satisfaction» Providing coaching, training and feedback to foster team development» Maintaining KPIs, conducting assessments, and preparing business reports» Upholding the company's reputation and brand image Show less

Budapest, Hungary

✓ Spanish Customer Service Representative for a Popular Video Streaming Service» Supporting Spanish Viewer Experience Advocates with issues and escalations» Take and resolve escalations from Tier 1 agents » De-escalation, customer retention» Workflow improvement, tool testing» Technical troubleshooting» Encounter bugs and incidents» Educate team members on correct processes

Budapest, Hungary

✓ Spanish Customer Service Representative for a Popular Video Streaming Service» Answer incoming customer inquiries» Deliver excellent customer service experience

Budapest, Hungary

✓ I had never done such multi-tasking before, so I learnt new skills (e.g. people management, event management, working in teams of 5-14 people), and I got to interact with guests and partners from all over the world on a daily basis.» Managing reservations and sales» Supervising the sightseeing and dinner cruises» People management» Event management» Emailing guests and partners» Handling customer requests and complaints

Colorado Springs, Colorado, United States

✓ During this internship I worked in one of the Broadmoor's most prestigious restaurants, Lake Terrace Dining Room. I cooperated with people from all over the world.» Complying with Forbes Five-Star and AAA Five-Diamond Standards» Working in a fast-paced, team-oriented restaurant» Serving food and beverages» Promoting in-house sales for other departments

Ko Samui, Surat Thani, Thailand

✓ This 3-month internship made my horizon even broader, as I experienced life and work on a distant island and in a new culture. I got to work with people from Thailand and Burma, which was a great experience.» Daily Front Desk operations» Handling guest requests» Taking payments» Upselling

Boyne City, Michigan, United States

✓ I gained strong interpersonal skills during my first overseas summer work experience through having worked with people from the US, India, Ireland, the UK, the Czech Republic and Poland.» Setting up workstations and the dining area» Controlling food and beverage checks» Guiding and training new staff

Master Of Science - Msc, Business Development, Excellent

Activities and Societies: Member of the METU Tourism Club (Tourism Club of the university) - Talent Development section. Tasks: being.

Master Of Science - Msc, Business/Managerial Economics

Erasmus+ programme Subjects: Strategic Management, Human Resources, Marketing of Services, Portuguese Foreign Language Level B1

Bachelor Of Science - Bsc, Tourism And Travel Services Management, Excellent

My main subjects were Management, Marketing, Economics, Human Resources Management, Interpersonal Communications, Business Law.