Manager, It Process And Controls
CurrentResponsible for the identification and implementation of key IT processes to help ensure IT compliance to internal and external audit requirements by aligning with known industry frameworks and best practices (e.g. ITIL, ITSM, etc.). Responsible for managing SSAE16 / SOC 2 controls and audits activities. • Manager for 3rd party SSAE16 audits.o Coordinate data collection and data sampling requestso Analyzing collected data and sampling results to help ensure complianceo Manage internal testing activities and coordinating with 3rd party audit firm• Manage implementation of Identity & Access Management (IAM) package software to automate logical access / user provisioning processes. Responsibilities include:o Project Manager: coordinated overall project plan and resourceso Lead Business Systems Analyst: requirements specifications; developed current state and future state process & data models; identified and resolved data integrity issues in source systems; identified and managed risks; developed SQL queries; developed test scripts and led user acceptance testing (UAT) efforts • Define, implement and continuously improve key IT processes to help ensure compliance with internal and external audit requirements. Provide support for the day-to-day operation of IT service delivery, including procedures related to: o Systems development life cycle (SDLC) including support for variety of project management approaches (Agile and traditional)o Logical access / user provisioning managemento Change management o System and data backup/recovery• Establish and conduct formal training on key IT processes to help ensure common understanding of expectations of IT roles across development and operation teams.• Develop and monitor IT controls related to the security and confidentiality.Manager, Business & Systems Analysts (May, 2010 to November 2011) Responsible for overall performance of the Business Systems Analysts (BSAs) discipline in IT. Managed 30+ BSAs.
