Accomplished professional with strong background in practice and office management. Excels at creating innovative solutions, systems, and process improvements that increase efficiency and customer satisfaction. Interacts professionally with all levels of staff and maintains highest level of confidentiality. Known for tact and diplomacy in handling sensitive issues.CONTACT INFORMATION:Email: www.linkedin.com/in/barbara-blakePhone: (312) 485-0115WHY HIRE ME:You will find me a reliable, dedicated, team-player who is passionate about achieving established results. I listen and collaborate with peers and superiors to work on processes for increased efficiency and revenue. I focus on spending valuable time with patients to insure their needs are met with satisfaction.CORE COMPETENCIES:*Fast learner*Detail-Oriented*Office / Practice Management*Revenue Cycle Management*Microsoft Office*Allscripts*OSHA*HIPAA*Credentialing*OnboardingACCOMPLISHMENTS:1. Created and launched call center with simplified auto-attendant routing, decreasing hold times by 50% and increasing patient satisfaction.2. Completed office remodeling and reorganization project, partnering with outside vendors to plan site refurbishing as well as obtain equipment and furniture to optimize utilization of office space. 3. Identified and implemented process improvements, streamlining billing workflows to maintain 90% of Accounts Receivable at 30 days.Thank you for taking the time to review my profile. I look forward to hearing from you about any healthcare and/or administrative opportunities available.CONTACT INFORMATION:Email: www.linkedin.com/in/barbara-blakePhone: (312) 485-0115
Listed skills include Purchasing Supplies, Customer Focused Service, Budget Management, Inventory Management, and 4 others.