As a Global Hospitality Executive for a multitrillion-dollar global corporation, I built and led strategies, operating processes and procedures in an organization that delivered large-scale, first-class amenities from end-to-end – spanning Dining, Food & Beverage, Conference Centers, Catering, Wellness, Concierge and Reception. Today, I utilize my experience and network to assist companies in developing strategic and operational hospitality solutions resulting in an engaged and productive workforce.A BIT ABOUT ME:📌 HISTORY OF INDUSTRY-SPANNING SUPPORT: I’ve designed programs for Boston University, Bank One and JP Morgan Chase (and in my early days managed the delivery of promotional products for restaurant chains!). 📌 THOUGHT LEADERSHIP: I share my thoughts on trends and transformation to audiences at industry-leading events and made the ranks of Total Foodservice’s Top Women in Metro NY – Hospitality & Foodservice for 4 years running. 📌 SALES & MARKETING BACKGROUND: My strategies are grounded in creativity fueled by years in sales and marketing, and instrumental to the design of innovative programs, new revenue streams and brand-aligned amenities. SKILLS:Hospitality Leadership | Amenities Strategy | Team Leadership | Strategic Plans | P&L Management | Vendor Management | Negotiations | Budgets | Operations | Recruiting & Hiring | Talent Retention & Development | New Construction & Renovation | Facility Design | Policies & Procedures | Regulatory Compliance | Project Management | Product Development | Quality Control | Bids/RFPs | Events PlanningLEADERSHIP HIGHLIGHTS: ⏩ BRAND-ALIGNED OPERATIONS STRATEGY: Created a Global Amenity Services operating model – implementing standards and controls while making room for unique cultural norms and practices. ⏩ AMENITIES INNOVATION: Concepted a new revenue stream by returning outsourced high-profile meetings and events in-house – leading a team that ensured a 5-star culinary experience throughout.⏩ TRANSFORMATION: Championed well-received sustainability initiatives including the elimination of Styrofoam, plastic straws, and 99% of plastic bottles and transition to compostable takeout containers
Listed skills include Management, Budgets, Event Planning, Strategy, and 32 others.