Barbara Bodnar Email & Phone Number

Orlando, Florida, United States

As a server, I improve guest experiences at Sharks Underwater Grill by facilitating punctual and diligent service. I also display responsiveness in high-pressure scenarios, handling multiple tasks and ensuring a smooth workflow. Besides this, I utilize dynamic organizational skills for extensive events, ensuring all elements are poised for stellar guest experiences. - Acknowledged for consistently surpassing service expectations and earning positive feedback from guests and supervisors, showcasing exceptional performance. - Fostered a welcoming ambiance to secure repeat patronage through outstanding interpersonal skills and client interaction. - Maintained SeaWorld's performance standards to preserve the establishment's reputation and nurture a positive team environment.

Orlando, Florida, United States

As the Fine Dining Server, I acquired and applied an in-depth understanding of menu offerings and daily specials to improve guest experiences and upsell premium selections. Plus, I collaborated cohesively with the culinary staff for seamless meal delivery, serving special requests with a detail-oriented approach. - Increased sales and revenue by utilizing extensive menu knowledge and friendly interactions.- Maintained operational efficiency by deploying the POS system for accurate orders and efficient kitchen communication.- Showcased adaptability and dedication to excellence by surpassing service expectations consistently and enhancing the dining environment.

Hilton Head Island, South Carolina, United States

As a Fine Dining Server, I provided commendable fine dining service, prioritizing guest satisfaction and complying with etiquette and hospitality standards. Moreover, I mentored and included new servers in the team, thereby encouraging a productive workplace. - Received praise from management for exceptional performance and commitment to service excellence while leading a team. - Earned a reputation as a top team member by showcasing superior customer service abilities. - Handled high-volume service needs with dedication, upholding professionalism during busy periods.

London Area, United Kingdom

As a Cafe Supervisor, I led operations of a high-volume Cafe, delivering uninterrupted service to 500+ daily customers. I also coached and oversaw team members in product handling, equipment use, and inventory rotation, promoting a continuous improvement environment. Apart from this, I addressed staffing requirements and schedules, ensuring impeccable records and operational efficiency. In addition, I overtook routine stock assessments, monitored inventory within budget constraints, and optimized product availability. Furthermore, I acted as a viral liaison for franchise and suppliers, thereby modernizing supply chain processes. - Leveraged customer insights to raise product knowledge and sales by strategically harnessing new offerings.- Flawlessly managed cash and credit card operations for refined transaction accuracy and accountability. - Composed and analyzed sales reports, garnering insightful data for revenue growth and operational strategy.

Associate In Science: Business Adminstration/Human Resource Management, Business Administration And Human Resource Management

Bachelor'S Degree: Cultural Management/Travel And Tourism Management - Accredited In The Usa, Tourism And Travel Services Management