Barbara Brodbeck Email and Phone Number

Finance Analyst Oversee all supply relationships between BT Radianz and suppliers in USA. Responsible for validating all invoices accurately and on time for payment approval. Invoice revenue approximately $5M per month. Responsible for uploading of data so payments can be made by Accounts Payable. Manages, maintains and reports to suppliers their Statement of Accounts balances as a result of BT’s payments and disputes. Assists Treasury Department when necessary in appropriately forecasting future payments. Works with the billing team to assure inventory is properly categorized, provides support and resolves issues, disputes and changes regarding inventories with the suppliers, review external charge balances against accruals. Reports and researches invoice discrepancies in a timely manner to balance sheet team and advices on adjustments.

Supervise, train and support 4 employees who perform dispute analyst duties. Incoming monthly revenue to the company of $7 million. Coordinate weekly/monthly calls with customers/distributors. Track and document progress of all invoicing issues until resolved. Coordinate settlement negotiations. Work with Supply Validation Team for payment coordination and collection of outstanding Accounts Receivables. Prepare monthly account reconciliations.

Responsible for analysis and resolution of billing disputes raised by multiple Distributors of BT Igniteservices in Europe. Determine the validity of disputes through research using a settlements tracking and resolution system, Oracle based reference data and access databases. Manage and support Distributor concerns other than billing, which may involve report creation and process improvements. Assisted with negotiating a settlement with a high-profile distributor in Europe to resolve billing disputes and collected over $1.5 million dollars in revenue. Generated various financial reports using Oracle financials.

Concert Global Communications Herndon, VA 1/99 – 3/02 Senior AnalystCompile daily reports and measures providing status for both Voice and Data products.Determine reporting requirements for internal customers. Devise informative, creative weekly and monthly status reports to show issues, trends and analysis. Collaborate with and support Marketing, Finance, Product Distributors and various functions within Concert. Identify discrepancies in data, determine root cause and areas for process improvement. Manage and support the Concert Billing Support Trouble desk. Respond to Distributor AT&T trouble tickets in a timely manner as indicated in service level agreements.

Managed Billing Operations functions for the WorldPartners Company. Single point of contact for Inter Member communications regarding resolution of billing inquiries, disputes, adjustments and returned receivables whose monthly revenue exceeded $1Million.Maintained reference data and foreign exchange currency conversion rates. Oversaw the accuracy of systems processes supporting billing activities and identified opportunities for process improvements. Interacted and negotiated with Members across multiple time zones. Identified and analyzed business requirements and specifications that impacted functions of Billing Operations.

Supervised and coached a billing operations team consisting of 6 clerical personnel. Responsible for the accurate billing of House services, transmission power and utility invoices to the Regional Bell Operating Companies (RBOC). Monitored the payment of these services. Acted as the billing interface with AT&T Project Mangers, On site work force technicians and RBOC representatives for billing problem resolution and questions

Monitored the installation and acceptance testing of Hi Frequency Line projects.Analyzed/corrected multiple databases to ensure integrity of output. Reviewed projects from the Planning organization for completeness and accuracy. Supported any special projects and/or process driven responsibilities up to and including forming and leading Application Support Teams. Supervised 4 support personnel and provided performance data.

Developed and controlled the sourcing, ordering and installation of Transport equipment. Directed the preparation of estimates for project plans and ensured compliance with applicable guidelines. Reviewed vendor contracts, negotiated the resolution of discrepancies, and accepted or rejected them. Measured and managed the current view of expenditures, budgets, transfers of assets to plant and estimate closings for individual projects with revenues in excess of $1.5Million. Facilitated the efforts of engineering, manufacturing, asset management, installation, and operations to successful completion of the project. Coached one clerical support person and provided necessary performance data.

Facillities Operations ClerkExecutive SecretarySupervisor – Consumer MarketsSystems AnalystQuality Consultant