Barbara Corbin

Barbara Corbin Email and Phone Number

Customer Experience Manager - Benefits @ Paycor
Orange City, FL, US
Barbara Corbin's Location
Orange City, Florida, United States, United States
Barbara Corbin's Contact Details

Barbara Corbin work email

Barbara Corbin personal email

n/a
About Barbara Corbin

Barbara Corbin is a Customer Experience Manager - Benefits at Paycor.

Barbara Corbin's Current Company Details
Paycor

Paycor

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Customer Experience Manager - Benefits
Orange City, FL, US
Website:
paycor.com
Employees:
2909
Barbara Corbin Work Experience Details
  • Paycor
    Customer Experience Manager - Benefits
    Paycor
    Orange City, Fl, Us
  • Paycor
    Customer Experience Manager
    Paycor Oct 2021 - Present
  • Sykes
    Senior Team Leader
    Sykes Aug 2019 - Oct 2021
    As a Senior Team Lead, I manage multiple lines of business with a total of 7+ Team Leads and 150+ employees. I drive success within the organization by improving agent morale & engagement while maintaining top of the line performance. The first step to success is to mentor and develop new and existing Team Leads to be the best version of themselves they can be while leading by example.
  • Sykes
    Customer Service Team Lead
    Sykes Jun 2017 - Aug 2019
    Directly manage a team of 20-25 consultants and ensuring they are on task and follow their scheduled hours to be available to our customers.Directly manage 10 Tier 2 consultants to cover all hours of operation to assist experts with questions and strategic planning on improving expert knowledge.Performed above all KPI metrics for 2017, 2018 and 2019.
  • Frontier Communications
    Customer Service Supervisor
    Frontier Communications Jul 2014 - Jun 2017
    Directly manage a team of 18-22 consultants and ensuring they are on task and follow their scheduled hours to be available to our customers.Performed above all KPI metrics for 2015, 2016 & 2017.Lead several special projects to improve processes to drive performance and productivity.
  • Frontier Communications
    Senior Customer Service Representative
    Frontier Communications Nov 2008 - Jul 2014
    As senior agent observe consultants’ calls and mentor them on ways to improve their performance and increase their sales. Directly manage team of 12-16 consultants when the Manager is out of the office.Conduct superior customer service while maintaining sales goals above 150% to goal.

Barbara Corbin Education Details

Frequently Asked Questions about Barbara Corbin

What company does Barbara Corbin work for?

Barbara Corbin works for Paycor

What is Barbara Corbin's role at the current company?

Barbara Corbin's current role is Customer Experience Manager - Benefits.

What is Barbara Corbin's email address?

Barbara Corbin's email address is bc****@****cor.com

What schools did Barbara Corbin attend?

Barbara Corbin attended Daytona State College.

Who are Barbara Corbin's colleagues?

Barbara Corbin's colleagues are Kim Allen Adams, Keith Watkins Ii, Tiffany Sieve, Alexandra Gallagher, Cpa, Anthony Jablonski, Julie C., Carol Reed-Godsey.

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