Barbara Santos Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

By the end of June 2023, Swissport was operating at 294 airports in 44 countries.Setting up aircraft involves ensuring the safety of customers by conducting thorough aircraft search procedures. I prioritize safeguarding cleanliness and hygiene, as well as ensuring that the aircraft takes off properly fueled.I demonstrated extreme resilience and adaptability while facing challenges in a multinational company in another country, highlighting my excellent teamwork and communication skills. This experience resulted in significant improvements in the quality and efficiency of processes. I quickly gained the trust and admiration of my superiors through my commitment and hard work.

Brazil

The largest retail network in the jewelry market in Brazil, with over 350 points of sale.I assumed the responsibility of studying, analyzing, and enhancing processes across all company departments. Utilizing my strong communication skills, I introduced innovative solutions through robotic process automation (RPA) and business process management (BPM) tools, fostering more intuitive, secure, and agile workflows. This initiative successfully aligned the team towards our common objectives, particularly within the realm of Information Technology (IT). In a commitment to excellence, I showcased effective leadership by creating a Project Management tool at Vivara, ensuring the team remained focused on our shared goals.I highlight as one of my most notable achievements the successful migration of the company's ITSM system to the BPM platform, showcasing remarkable IT resourcefulness. This process not only significantly improved user usability but also streamlined the tracking of service requests, leading to a substantial reduction in the process's SLA.

São Paulo, Brazil

On a daily basis, I conducted store visits to carry out inventories, conduct audits, and provide guidance to managers and employees on best practices in processes and compliance. This proactive approach aimed to ensure operational efficiency and adherence to regulatory standards, fostering a culture of continuous improvement within the organization.Achievements: Promoted to Efficiency Analyst.I was promoted to the position of Efficiency Analyst in the department of process analysis and efficiency. This promotion was a recognition of my commitment and skills in analysis and problem-solving. During that period, I had the opportunity to apply my knowledge to enhance internal processes, identify improvement opportunities, and contribute to the company's objectives.

São Paulo, Brazil

EDC has been operating in the refrigeration market for 43 years, establishing itself as one of the most traditional companies in this sector.My responsibilities encompassed the entire quality control operation, including supervising equipment calibration and maintaining precision measurement instruments. I developed detailed databooks for valves and equipment, ensuring complete and accurate documentation. Additionally, I maintained strict control over documents according to ISO 9001 standards, ensuring compliance and auditability at every stage of the process.As part of supplier management, I was responsible for validating and reporting on supplier performance, ensuring consistent quality of received materials.I excelled in implementing and maintaining quality control practices in accordance with ISO 9001 requirements. I demonstrated strong skills in quality management, process validation, and coordination of quality control activities.The achieved results included a significant contribution to operational efficiency, leading to successful audits and recognition of product quality.

São Paulo, Brazil

Made in Germany. Since 1908. Worldwide.Inventor of the Spring-Viscodamper® used under thousands of machines and structures worldwide, GERB supplies vibration isolation products and civil engineering of foundations for the industries you depend on.As an Engineering Intern, I specialized in vibration analysis, focusing on the design and implementation of vibration attenuators for both machinery and civil structures. During my tenure, I engaged in comprehensive vibration analyses, applying advanced calculations to develop effective solutions.In addition to my technical responsibilities, I actively participated in client interactions. This involved visiting clients to study their unique challenges and proposing tailored solutions. I played a crucial role in addressing inquiries from potential clients, analyzing the feasibility of our solutions, and providing detailed insights to ensure customer satisfaction.My proactive approach to understanding the viability of our solutions led to positive feedback from both my manager and the company owner, who commended my intelligence and dedication to delivering innovative engineering solutions. This experience not only enriched my technical skills but also honed my ability to communicate complex ideas effectively to both technical and non-technical stakeholders.

Nfq 9 Master Of Business Administration - Mba, Project Management

With the aim of acquiring knowledge in leadership and coordination, I successfully completed my MBA in Project Management, providing me.

Nfq 8- Beng. (Hons) - Mechanical Engineering, Mechanical Engineering

I completed my bachelor's degree in Mechanical Engineering, an academic journey made possible through the generosity of UMC - Universiade.

Nfq 6 - Technology In Mechanics, Manufacturing Processes

My graduation in Mechanical Technology, with a focus on Production Processes, at the esteemed FATEC-SP, stands as a noteworthy achievement.

Nfq 6 Foundational Course In Industrial Practices, Mechanical Machining

My technical training in Machining Mechanics at the renowned SENAI Roberto Simonse Unit is a significant milestone in my educational.