Bárbara Santos Email & Phone Number

Cork, Ie

Cork, County Cork, Ireland

•Designing people strategies and plans. •Establishing employee engagement programs using the "Great Place to Work" (GPTW) approach. •Creating and updating people policies, employee handbook and procedures. •Setting up learning and development interventions to meet the needs of the organisation. •Designing organisational structures with business leaders. •Devising a digital employer branding strategy. •Identifying and retaining key talent across the organisation. •Manage Disciplinary and Grievance Procedures. •Implementing the deployment of our new HR system - Bamboo HR.

Cork, County Cork, Ireland

• Maintained relationship with HRSSC external vendors including providers of background screening checks. • Prepared documentation for internal and external audits e.g. NSI audit in respect of background screening standards (BS7858). • Managed Vendor invoices. Raised Purchase Orders. • Led TA Ops team on a day-to-day basis to achieve business service agreements. • Managed day-to-day HR issues, and acted as a point of contact for HR queries, educating stakeholders about best practices. Advised on Policies and Procedures as needed.

Cork, County Cork, Ireland

• Managed day-to-day HR issues, acting as a point of contact for HR queries, and educating stakeholders about best practices. Advising on Policies and Procedures as needed.• Supported on generation of various weekly, monthly, quarterly reports and ad-hoc reports.• Created contracts for the UK & and Ireland candidates at the offer stage and answered candidates’ queries.• Supported HR-related Projects, assisting with Task Mapping for Spain and Portugal, assessing the risk of taking activities from local HR to HR Operations.• Identified process improvement opportunities to maximize HR efficiency.• Assisted the induction and training of new team members. • Provided guidance to the business on Referral policies and procedures. • Collaborated with the HR Business Partner team in respect of UK&I Merger and Acquisition-related activities including harmonizing Terms and Conditions and integrating acquired employees into JCI benefits and payroll. Assisted with the implementation of the new Time and Attendance System for all employees in Ireland. • Key project member in the rollout of Workday Recruit and Service Now System

Cork, Munster, Ireland

• Served as a primary HR contact to manage day-to-day HR policy advice and system support to employees. Responsible for assisting employees with the administration of benefits, including pension scheme, cycle to work scheme, and health insurance scheme enrolment.• Responsible for employee data management and support the HR Business Partner team with projects and data analysis in line with the Global HR Strategy. • Supported in the coordination of administrative tasks i.e. exit interview survey, benefits reports, employees time and attendance system, performing audits to determine data anomalies, gaps, or completeness. • Assisted with the management of the employment lifecycles of new and existing employees including onboarding activities, drafting and issuing employment contracts, contract amendments, collections, and filling of other necessary documentation. • Worked with HR Field Solutions during merger and acquisition transactions, supporting the onboarding process. Supporting the movement of data through Workday and downstream systems including payroll and total rewards. • Drove and deployed HR procedures and policies and compliance with all employment legislation. • Identified and tracked key program metrics as well as developed and evolving program reports across EMEA. Defineed documented, delivered & and re-designed end-2-end HR processes to enable simple & and strategic solutions that best support customer needs.• Analysed and interpreted business process issues, making recommendations to management and the wider HR team in relation to system updates and process improvements.

County Cork, Ireland

• Set up volunteer files, organizing and maintaining personnel records. • Processed Garda vetting forms, applying for and verifying references, set up interviews.• Drafted and issuing Volunteer Agreements. • Maintained training records. • Assisted with volunteers’ queries. • Successfully standardized volunteer files.

Lisbon Area, Portugal

• Responsible for attracting candidates and matching them to temporary positions.• Job advertisement through to screening.• Interviewed candidates and issued job offers.• Provided feedback to candidates in a timely and professional manner.• Kept accurate and up to date records of candidates and interviews in the Applicant Tracking System.

São Paulo Area, Brazil

General HR Administration• Provided advice and support to management in handling of Human Resources issues and employee relations: Advised management on appropriate employee corrective actions.• Updated the HR System and maintain records and employee information in accordance with HR policies and procedures.• Corporate training: Application of behavioral training.• Delivered first day induction for new joiners.• Benefits administrator: Organizing and promoting employee health and wellbeing programmes.• Managed the leaving process and prepared file for archiving.Recruitment Administration• Advertised open vacancies on various job boards. • Prepared all necessary documents for Assessment Centres and Interviews.• Scheduled & organized interviews, meetings, functions and special events.• Interviewed internal candidates for roles such as tech support, Team leader, Manager. • Advised Operations and Senior Management on best practice recruitment ensuring the process was compliant with legislation and remained an equal opportunities employer.• Participated in daily/weekly team meetings.

São Paulo Area, Brazil

General HR Administration• Responsible for program administration: Educational Help (which help the employees to pay the fees from university)• Learning and Development: Booking venues for internal and external meetings/courses and ensuring technical arrangements. Enrolling employees in external training.• Compiling course materials in conjunction with training specialists in Internal Training. Ensuring training records are accurately maintained using the Global Learning Management System.• Responsible for the induction of new employees.• Provided administrative support to members of the HR Team as required.Recruitment Administration• Advertised new vacancies on appropriate websites and job boards and universities and identified candidates on the database and matched their experience with client vacancies.• Screened, interviewed & assessed candidates.• Gave feedback to candidates in a timely and professional manner. • Responsible for controlling the Internship and Apprentice contracts: Responsible for the management and development of learning and training contracts with the educational institution.• Supported the recruitment team by monitoring and action responses/applications received.• Ensured that all relevant candidate onboarding paperwork is completed/passed to administration team for processing etc.

São Paulo Area, Brazil

• Advertised new vacancies on appropriate websites.• Screened, interviewed & assessed candidates.• Coordinated pre-employment psychometric assessments and other recruitment checks (Reference checking) and ensured the candidates and hiring managers were kept up to date throughout the recruitment process.

Diploma In Human Resources Management, Business Management

Governance, Strategic And Intelligence, Business Administration And Management, General

It provided structural knowledge on the operationalization of Strategic Intelligence methodologies, in order to support the strategic.

General English Language Program, English

Psicologia, Psychology

Developed an understanding of how psychological theory can be applied to understand people and how experiences, behaviours and attitudes.