Barbara Mack

Barbara Mack Email and Phone Number

Director of Student Services at Fusion Academy @ Fusion Academy
Barbara Mack's Location
Lafayette, Colorado, United States, United States
Barbara Mack's Contact Details

Barbara Mack work email

Barbara Mack personal email

About Barbara Mack

I am a counselor, trainer, and leader with 20+ years of experience in leadership roles across the fields of education, mental health, and recreation. I am a dedicated servant leader who puts people first and provides heart-centered support and guidance to stakeholders and colleagues. I have an affinity for building positive, trusting relationships, focusing on customer satisfaction and success, collaborating with colleagues, informing process improvements, and initiating the occasional office prank (confetti, anyone?). Some of the professional qualities that speak to my work ethic and passions are:- I'm committed to high standards of excellence, professionalism, and integrity- I'm detail oriented and meticulous with internal and external communication - I have a passion for providing comprehensive training and support to others so they feel confident and competent in their rolesI've been the founding Director of Student Development and Director of First Impressions for 3 new Fusion Academy campuses since 2012 and have successfully grown each campus' enrollment numbers and revenue year over year. Specialties: Supervisor skills, leadership, quality improvement management, proofreading, meeting facilitation, recruiting, hiring, training, counseling, customer relations, performance analysis, change management, creating learning and activity based programs

Barbara Mack's Current Company Details
Fusion Academy

Fusion Academy

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Director of Student Services at Fusion Academy
Barbara Mack Work Experience Details
  • Fusion Academy
    Director Of Student Services
    Fusion Academy Dec 2012 - Present
    Los Gatos (2012-2019) | Greater Denver Area (2019-Present)
    - Collaborate with campus leadership team to facilitate day to day campus operations and events- Conduct academic planning, scheduling, and re-enrollment meetings with students and parents to address the academic, social, and emotional needs of each student- Own the customized scheduling process for all teachers and students and manage the ever-evolving master schedule via Microsoft Excel- Communicate program policies and fees to prospective and current families and guide them through the enrollment process- Utilize Salesforce to create and track enrollment contracts- Provide role specific best practices guidance, mentorship, and support to colleagues across the country- Provide ongoing process improvement recommendations to developers and regional leaders- Monitor campus metrics (i.e. enrollment hours) via Microsoft Power BI
  • Fusion Academy
    Director Of First Impressions/Information Specialist
    Fusion Academy Apr 2012 - Dec 2012
    - Served as office manager and supported daily campus operations including student schedulingpurchasing, maintaining billing systems and databases, and new student data entry- Provided a celebrity experience for all staff, families, and professionals while serving as the first point of contact on campus
  • Cheesemans' Ecology Safaris
    Wildlife Safari Support Coordinator/Naturalist
    Cheesemans' Ecology Safaris Oct 2011 - May 2012
    Saratoga, Ca
    - Edited and reformatted printed and online versions of trip information materials- Answered customer inquiries and provided customers with relevant trip information materials- Assisted with data entry of all aspects of reservations, including flight and lodging information
  • Emq Familiesfirst
    Program Supervisor
    Emq Familiesfirst Jul 2002 - Apr 2011
    - Hired, trained and supervised Family Specialists who provided support to children with severe emotional, behavioral and social challenges- Conducted office and field-based supervision meetings to support staff’s professional development and to ensure adherence to program philosophy- Collaborated with treatment teams to ensure client needs were being met through effective treatment planning and resource development- Led initiatives to improve and streamline program tools and processes - Compiled and delivered quarterly performance reviews- Performed monthly chart audits to ensure the timeliness and accuracy of records- Coordinated and conducted panel interview for prospective employees to maintain staffing for multiple programs
  • Emq Familiesfirst
    Mentor Program Support Specialist
    Emq Familiesfirst Jun 2001 - Jul 2002
    - Developed and executed a recruitment plan for volunteer mentors- Spoke publicly at corporations, universities, and volunteer and job fairs for recruitment purposes- Interviewed, screened, trained, and matched volunteer mentors - Provided ongoing counseling and support to 45-50 mentors
  • Emq Familiesfirst
    Family Specialist
    Emq Familiesfirst Aug 1998 - Jun 2001
    - Provided targeted behavioral and crisis intervention counseling support to children and families in both home and community settings  - Collaborated with families and treatment teams to develop and execute comprehensive Individualized Child and Family Plans
  • City Of San Jose
    Recreation Leader
    City Of San Jose Jun 1989 - Aug 1998
    - Designed and implemented activities for summertime drop-in program- Implemented programs that promoted physical education, skill building, and positive group interaction- Supervised 80-120 children daily

Barbara Mack Skills

Leadership Supervising Development Student Development Mental Health Training Change Management Community Outreach Proofreading Customer Service Recruiting Program Development Workshop Facilitation Non Profits

Barbara Mack Education Details

Frequently Asked Questions about Barbara Mack

What company does Barbara Mack work for?

Barbara Mack works for Fusion Academy

What is Barbara Mack's role at the current company?

Barbara Mack's current role is Director of Student Services at Fusion Academy.

What is Barbara Mack's email address?

Barbara Mack's email address is bm****@****emy.com

What schools did Barbara Mack attend?

Barbara Mack attended Santa Clara University, University Of Wyoming, De Anza College.

What skills is Barbara Mack known for?

Barbara Mack has skills like Leadership, Supervising, Development, Student Development, Mental Health, Training, Change Management, Community Outreach, Proofreading, Customer Service, Recruiting, Program Development.

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